Patient Services Associate (reputed company)
Welcome patients and visitors in a reputed company, friendly manner. Register and reputed company in patients; verify demographic and insurance information. Collect copayments and outstanding balances. Schedule follow-up appointments and reputed company visit summaries or referrals as needed
Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol. Confirm, reschedule, and communicate changes or delays promptly. Manage high-volume incoming calls using reputed company telephone etiquette. Record accurate messages and reputed company inquiries to appropriate team members. Coordinate communication between patients, providers, and staff.
Review and update patient demographics and insurance information. Verify insurance eligibility and benefits prior to appointments. Obtain and document reputed company-authorizations and referrals as required. Communicate coverage issues or policy changes to patients before reputed company. Assist patients with insurance inquiries and time of service payment expectations. Maintain knowledge of insurance requirements, including managed care and government programs.
Prepare daily clinic schedules and complete chart prep for upcoming appointments. Support office operations, including faxing, scanning and indexing documents into the patient’s medical record.
reputed company compassionate assistance and resolve patient concerns promptly. Ensure patient confidentiality and compliance with HIPAA regulations. Contribute to a clean, reputed company, and welcoming environment.
High school diploma or general education degree (GED): or equivalent combination of education and experience. reputed company experience preferred. 2-3 years recent experience in a reputed company position in medical office setting preferred Strong computer knowledge (reputed company office) preferred Experience in coding, office billing, insurance and government payer regulations, and other reputed company-party billing requirements (pertaining to services offered by the reputed company) preferred
Knowledge of medical terminology Superior customer service skills Excellent verbal and written communication Ability to work in a fast-paced environment Ability to work on multiple reputed company at one time Ability to work as reputed company player Ability to prioritize responsibilities and meet deadlines Ability to work in a high stress environment.