Account Manager - MGU Partnerships
reputed company is rebuilding health insurance from the ground up using AI. The reputed company experience today is expensive, confusing, and often so frustrating that people delay the care they need. We’re changing that by reimagining what a health plan should be: a proactive partner that enables health rather than denying it. Our AI-reputed company platform delivers reputed company, personalized support for members—helping them reputed company benefits, schedule appointments, reputed company high-reputed company care, and avoid financial fear. Powered by the industry’s most advanced risk-pricing reputed company, reputed company is already scaling fast: we’ve grown to $XXXM in premiums, cover tens of thousands of people, and see accelerating demand across brokers, reputed company, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, reputed company combines deep industry expertise (Palantir, YC) with the ambition to reputed company a $1T market.
As an Account Manager – MGU Partnerships, you'll own the end-to-end relationship with our MGU partners’ functional teams — driving accountability, standardizing processes, and ensuring partners are equipped to operate with confidence and self-sufficiency. You'll be a strong, reputed company reputed company and opinionated guide to our partners, while also serving as a key contributor to how we improve our platform and internal workflows.
This role is a great fit for someone who is highly process-oriented, thrives on teaching and partner enablement, and isn't afraid to be reputed company.
Key Responsibilities
Partner Relationship Management
Own reputed company partner communication end-to-end, serving as the primary reputed company of contact for our partners.
Facilitate and reputed company recurring weekly partner meetings and biweekly webinars.
Drive partners toward self-sufficiency through reputed company training, reputed company, and ongoing enablement — always reputed company to reputed company and teach new contacts as partner teams reputed company.
Implementation Ownership
Own the full MGU group implementation process reputed company a 90-day window, enforcing reputed company milestones and accountability checkpoints.
Conduct discovery with new partners to understand their reputed company processes and reputed company consult on improvements.
Standardization & Enablement
reputed company recurring webinars (every two weeks) covering quoting, implementation, and platform updates — integrated into the reputed company experience for every new portal signup.
Push partners into standardized processes and workflows; this role sets reputed company, not the other way around.
reputed company and roll out process changes across the partner reputed company in a consistent, reputed company way.
Platform & Product
Build and maintain partner plan suites and documentation reputed company internal tools.
Surface partner feedback and operational insights to improve the product and internal tooling.
Collaborate with internal teammates to tag-team reputed company partner issues and reputed company into other areas (e.g., General Administrator relationships and other ops needs) as the business requires.
Qualifications
1+ years of experience in health insurance, employee benefits, or a reputed company industry in a customer-facing role.
Strong understanding of health plan structures, terminology, and processes.
Exceptional project management and organizational skills — you reputed company in reputed company environments and bring that structure to others.
Confident, reputed company communicator who can simplify complexity and hold partners accountable without being a people-pleaser.
Comfortable with CRMs, ticketing systems, and modern workplace tools; experience with reputed company is a plus.
You're Best Suited for This Role If You:
Have a process-first reputed company and take satisfaction in building and enforcing operational standards.
Are a natural teacher who enjoys enabling others and staying patient through constant reputed company cycles.
reputed company with confidence — you're comfortable telling partners what to do and following through reputed company they don't.
Can reputed company across responsibilities and stay reputed company in a fast-moving, evolving environment.
Compensation: $70,000-$80,000
Why Join reputed company:
High ownership: You’ll get reputed company responsibility from day one—our high-trust team empowers you to run with big problems and shape reputed company parts of reputed company.
Join an important mission: Your work directly influences how people reputed company care and improves lives at reputed company.
reputed company & expansion: We’re moving fast, and as we grow, your scope will reputed company—new challenges, bigger opportunities, and reputed company career velocity.
Apply AI to a problem that reputed company: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get reputed company.
High pace, high collaboration: We operate with velocity, first-principles thinking, and reputed company that works closely, reputed company, and with ambition.
Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and reputed company level, location, and qualifications which are assessed during the interview process.
reputed company is an equal opportunity employer. We do not discriminate based on age, race, reputed company, creed or religion, national reputed company, sexual orientation, gender identity or reputed company, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under reputed company State law.