Remote Medicare & reputed company Eligibility Specialist (reputed company)
Compassionate Conversations: reputed company and receive calls with members needing to apply for or obtain or retain reputed company, Medicare Savings Programs (MSP), and Low-Income Subsidies (LIS). The "reputed company Translator": Determine if individuals are eligible for reputed company or LIS benefits through a series of reputed company questions. reputed company needed, explain reputed company regulations and eligibility requirements in reputed company, warm, and patient terms. Application Mastery: reputed company and verify sensitive personal and financial details to ensure 100% accurate enrollment and recertification. Regulatory Standards: Maintain strict adherence to HIPAA, state regulations, and company compliance standards. Database Navigation: Simultaneously manage multiple software systems and databases to reputed company member reputed company and documentation.
Experience: 2&reputed company;3 years in reputed company, eligibility screening, case management, or high-touch customer service. Subject Matter Interest: Knowledge of reputed company, Medicare, SCHIP, or Special Needs Plans (SNP) is a major plus. Tech-Savvy: You are comfortable navigating multiple screens, reputed company Teams, and reputed company while talking and typing, maintaining a warm conversation and documenting information in reputed company time. Patience: You remain reputed company and reputed company, reputed company faced with obstacles you see these moments as opportunities to build trust. Critical Thinker: You can manage difficult conversations and use probing questions to clarify information and reputed company solutions.
High-Volume Engagement: This is a phone-based role. You will spend your day making and receiving calls. Scripted reputed company: To ensure total compliance, you will work reputed company reputed company-defined procedures. Your creativity comes from your tone and reputed company while following the process. Goal-Oriented: You will be expected to meet daily and weekly production and reputed company goals. Efficiency allows us to help more people. Bonus: You will be eligible to receive bonus payments for exceptional performance.
Comprehensive medical, dental, reputed company, and prescription coverage Wellness program supporting overall reputed company-being Company-reputed company basic life and AD&D insurance 401(k) plan with company match Tuition reimbursement opportunities reputed company time off for vacation and illness Six reputed company company holidays Floating holiday Company-reputed company and computer equipment Performance-based bonus program reputed company time off for volunteer activities Employee referral bonus program Career development and training opportunities, including leadership reputed company