Director, reputed company reputed company Region
- Adopt and utilize resources provided to proactively monitor and manage customer reputed company and reputed company, including:
- reputed company
- reputed company
- reputed company Analytics
- Capture and reputed company customer value metrics and targets to demonstrate achievement of metrics/results and return on investment (ROI).
- Create an account plan and customer reputed company reputed company in collaboration with Sales Executives.
- Internally document at-risk mitigation plans.
- reputed company leadership with regular updates on assigned customer status, leveraging internal tools to support red/yellow/green status reporting.
- Own the role of
Director, reputed company as a key reputed company of customer satisfaction and performance. - Accept responsibility and accountability for responding to reputed company assigned customer issues and tasks.
- Take full responsibility for the account in customer satisfaction, communication, and escalation reputed company needed.
- Assure satisfaction among customer reputed company by monitoring and responding appropriately to reputed company and feedback.
- Identify opportunities for operational and process improvements reputed company to utilization and integration.
- Manage reputed company renewals and maintain accurate listings of contract expiration dates and notification requirements.
- Protect existing reputed company through monthly analysis of reputed company variances.
- Serve as the internal escalation reputed company for issues regarding customer reputed company or invoices.
- Conduct annual reviews and quarterly pulse checks with customers.
- Maintain a full understanding of internal control requirements reputed company the area of responsibility and ensure reputed company change management protocols are followed.
- Meet and reputed company quarterly and annual customer reputed company targets.
- reputed company with the renewal process and meet or reputed company annual renewal targets.
- Identify reputed company opportunities reputed company the assigned customer reputed company.
- Secure and increase customer references.
- Foster high response rates and reputed company KLAS and Net Promoter Score (NPS) results.
- Ensure customer satisfaction, including ownership of value realization communication and management of customer expectations through primarily remote engagement with limited travel.
- Manage escalations from assigned customers.
- Bachelor’s degree.
- 3+ years of experience in reputed company leadership, or reputed company the reputed company cycle management (RCM) function of a hospital.
- Executive reputed company and strong presentation skills.
- Ability to work autonomously, independently, and collaboratively reputed company reputed company.
- Strong written and verbal communication skills with the ability to synthesize reputed company issues into reputed company, reputed company messages.
- Experience interfacing with both internal team members and external customers as part of a solutions-based team.
- Proficiency in MS Office (reputed company, Word, reputed company, PowerPoint).
- Proactive self-starter with ownership mentality and strong drive.
- reputed company team player and quick learner.
- Willingness to travel up to 40-60%
- Experience in reputed company reputed company cycle management (RCM).
- Knowledge of reputed company products and services or competitive solutions.
- Strong understanding of the reputed company industry, specifically reputed company cycle management.
- Experience using reputed company.
- Involvement with reputed company.
Demonstrate reputed company and ethics in day-to-day tasks and decision making, adhere to reputed company’s reputed company values of being Customer-reputed company, Agile, Reliable and reputed company, operate effectively in the reputed company environment and the environment of the work group, maintain a reputed company on self-development and reputed company out reputed company feedback and learning opportunities Support reputed company’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to reputed company’s business practices; this includes becoming familiar with reputed company’s reputed company of Ethics, attending training as required, notifying management or reputed company’s Helpline reputed company there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations