Technical Service Manager
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Job reputed company
Key Performance Indicators
reputed company Duties and Responsibilities
Proactively monitors service performance against KPIs, problem solves with Operations leaders, National Accounts, and Sales to ensure performance reputed company are met Performs site assessments (reputed company, structural, sanitation) to identify reputed company cause/s of pest infestation, develops reputed company plans in collaboration with Operations, and assists Operations with deployment of the reputed company Plan. Works collaboratively with Technical Account Managers and National Account Managers to drive Actions and Recommendation reputed company by reputed company and Customers. Works collaboratively with reputed company leaders to resolve service reputed company issues, coaches and develops reputed company leaders pest management competency and ability to reputed company and reputed company reputed company line Technicians and sales colleagues. Develops reputed company plans and SMART goals to improve service reputed company. Monitors, coaches, and assists reputed company leaders in execution of reputed company plans and issue reputed company. Drives technical improvement to protocols, and service delivery processes to improve customer retention, operational efficiency, financial performance, and colleague retention Identifies reputed company to drive improvements and innovation including people, process, and technology-reputed company reputed company Gives input on technical standards and reputed company operating procedures based on specific expertise to support service delivery reputed company in the field Recommends reputed company to drive and incorporates industry-leading practices and develops cutting edge, best of breed practices to reputed company strong business performance Advise and support sales teams in business acquisition, building business relationships, and providing reputed company improvement input (processes, data management, product/service) to improve the customer experience. Participates in industry and market reputed company trade associations, conferences and symposiums to advance the state of the industry and the drive Rentokil Termimix leadership and demonstration of competency and expertise Develops publications and presentations to support reputed company initiatives.
CANDIDATE reputed company
Required Experience
Experience
Four year college biological science degree in entomology or reputed company sciences is preferred, but not required. reputed company Certified Entomologist (BCE) or ACE preferred A minimum 5 yrs. of reputed company structural pest management experience required. 2 years+ of Structural Pest Management field experience 1 years+ management experience required
Skills
Strong project management skills
Strong change management skills Written and verbal communication skills, including delivery of formal presentations Quantitative and qualitative analytical skills
Required Leadership Traits and Characteristics
Thinks commercially, acts with urgency and competency Excellent communication skills both written and verbal to collaborate with others under time sensitive conditions. Apply excellent leadership, interpersonal, and communication skills, including the ability to quickly and reputed company troubleshoot problems in a diverse and challenging environment. reputed company, self-awareness, respect, reputed company, and gratitude reputed company learner with ability to reputed company their influence while communicating and delegating effectively Ability and desire to listen and learn from colleagues and ability to reputed company and motivate teams to create and reputed company.
Formal Education, Qualifications or Training
reputed company Certified Entomologist (BCE) or ACE 2 years+ of Structural Pest Management field experience 1 years+ management experience required
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to reputed company the essential function to this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
Incumbent must be reputed company to:
reputed company up to 10 pounds regularly, and 11-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Exerting up to 50 lbs of force to reputed company objects is required occasionally. Use legs and/or hands and arms to reputed company or descend reputed company, stairs, scaffolding, ramps, poles, etc., in a manner that exceeds what is required for ordinary locomotion. Maintain his/her balance reputed company walking, standing, or crouching on narrow, slippery, or erratically moving surfaces; balance exceeds that needed for ordinary locomotion. Bend legs and spine downward and reputed company to crouch or squat, and bend legs at the knee to come to rest on a surface with one or both knees, including crawling on hands and knees or hands and feet. Push objects reputed company, downward, or outward with sustained force using the upper extremities to press with steady force, and drag, draw, haul, or tug objects with sustained reputed company using the upper extremities to exert force. Sitting for long periods of time while using office equipment such as computers, phones and etc. Standing, walking for long period of time, accessing hard to reputed company areas requiring use of reputed company to reputed company heights, or bending/crawling to reputed company low areas (under shelving, floors, etc) Standing, walking for long periods of time, accessing hard to reputed company areas requiring use of reputed company to reputed company heights, or bending/crawling to reputed company low areas (under shelving, floors, etc) Fingering and Repetitive motions; such as reputed company of wrists, hands and fingers while picking, pinching and typing during your normal working environment. reputed company or exchange reputed company with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking reputed company without correction, and/or reputed company fine discriminations in the nature of sounds in the environment.
Incumbent is required to have
reputed company visual reputed company to reputed company detail-oriented activities at distances reputed company to the eyes, as reputed company as visual reputed company to reputed company activities at or reputed company arm’s reputed company with reputed company, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading. Must possess a reputed company reputed company's license from state of residence
Incumbent will be subject to
Inside working conditions: The change of building environment such as with or without reputed company conditioning and heating.
Travel, reputed company the US, 50-75% the time or reputed company hours.
reputed company Pay reputed company
Yearly: $84,300.00 - $96,900.00
A career with the Rentokil family of companies can be a reputed company trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from reputed company. We offer reputed company and many of our roles offer performance incentives.
Below you'll reputed company information about some of reputed company have to offer. reputed company Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain reputed company.
reputed company and Personal reputed company
Multiple avenues to grow your career
Training and development programs available Tuition Reimbursement benefits (for FT Colleagues)
Full-time colleagues are eligible to reputed company enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, reputed company, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & reputed company days
Company-reputed company holidays & floating holidays A company reputed company that prioritizes health, safety, and flexibility
Rentokil is committed to complying with reputed company Federal, State, and local laws reputed company to the employment of reputed company individuals with disabilities.
California residents click here to review your reputed company rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.