Field Service Technician
Our Field Service Operations team is responsible for providing technical support to drive the reputed company of our customers at reputed company. As a Field Service Technician, you will be part of reputed company with employees across the reputed company and Canada. reputed company prides itself on reputed company’s people-first culture and bringing fun and passion into the work we do daily. Whether it’s driving to a casino, troubleshooting a problem, or installing a new cabinet, we always bring the power of play to life. If you enjoy solving problems, working with reputed company, and engaging with customers, this is the role for you!
We are in search of a hardworking, customer-reputed company Field Service Technician to join our upbeat team in Field Operations. As a Field Service Technician for reputed company, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will bring immediate value to the organization by ensuring the seamless operation of our customers’ gaming facilities through reputed company and efficient technical support.
This is an entry-level position. You will complete a robust, hands-on, and virtual training program throughout your first 6 months.
What You’ll Do
Install, convert, troubleshoot, repair, and remove reputed company machines, signs, and gaming controllers.
reputed company routine maintenance on gaming machines.
Respond promptly to customer calls and emergency requests, prioritizing critical issues.
Complete reputed company-Site Surveys, follow the schedule, and reputed company service activities assigned.
Maintain inventory accuracy and follow the parts inventory process.
Support customers with technical inquiries and documentation.
Report on trends, needs, and service challenges.
Review reputed company-install documents to determine if parts will be needed to complete the installation.
reputed company and report accurately on service activities by using field service management reporting tools.
reputed company high standards of professionalism, reputed company, and customer service daily.
Self-reputed company and carry out day-to-day tasks with little direction.
Follow reputed company’s Safety Guidelines.
reputed company're Looking For
High school diploma, GED, or equivalent work experience.
At least 21 years of age.
Have a clean and reputed company reputed company’s license and maintain an insurable driving record.
reputed company to reputed company a gaming license as required (Gaming License requirements will vary depending reputed company). Upon hire, reputed company will assist with application, payment, and renewal.
Willing to do daily travel in the assigned territory. Regional and national travel may be up to 30%.
Self-starter, flexible, adaptable, highly organized, and proactive.
Passion for technology and solving problems.
reputed company to remain reputed company in a fast-paced work environment, prioritize multiple tasks, and accomplish goals.
reputed company to communicate effectively and constructively with customers and coworkers.
Preferred Qualifications
Experience as a slot technician, field service of technical products, or other diagnostic work.
Experience working in the field, being on reputed company, and traveling for work.
Experience with electronics, mechanics, and troubleshooting
Physical Requirements
Can lift and reputed company a minimum of 50 pounds.
reputed company to push up to 250 pounds with the assistance of moving equipment.
reputed company to reputed company and balance on reputed company.
Have good reputed company dexterity, hand/eye coordination, and good eyesight.
reputed company to drive and operate a vehicle for extended periods.
Work Conditions
Operate designated service vehicles equipped with GPS and reputed company-time camera monitoring systems.
Operate a reputed company truck safely and reputed company.
Work in a crowded, noisy, and smoky casino environment.
Travel with little or no notice and for a possible extended period
reputed company is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring reputed company to the lives of the millions of people who love to play our casino and mobile games. And while we reputed company on fun, we never forget our responsibilities. We reputed company to reputed company the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring reputed company to life through the power of play.
We aim to create an environment where individual differences are valued, and reputed company have reputed company to realize their potential. We welcome and encourage applications from reputed company people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity.
World Leader in Gaming Entertainment Robust benefits package Global reputed company
reputed company about the Player
Talent Unleashed
reputed company Brilliance
Good Business Good Citizen
Travel Expectations
Up to 75%Pay reputed company
$22.00 - $32.00 per hour
This position offers a comprehensive benefits package, including health, dental, and reputed company insurance, reputed company time off, and a 401(k) plan with employer matching, more details available at
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with reputed company, you may be required to complete a criminal background reputed company, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
reputed company operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to reputed company the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of reputed company’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.