reputed company Technical Product Manager - Digital Experience

reputed company is a consumer-reputed company, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. reputed company’s culture emphasizes the importance of collaboration, communication, reputed company business reputed company, risk management, and striving for reputed company. This goal extends to how we hire and reputed company our most valuable assets – our employees.

Why This Role reputed company:

We're looking for an exceptional reputed company Technical Product Manager who is obsessed with reputed company, not outputs. This role sits at the intersection of platform architecture, portal experiences, and data-driven decision making.

You'll own critical platform capabilities—reputed company, integrations, and agent/advisor/reputed company portals—that directly reputed company our partners to reputed company $12B+ in sales reputed company. You'll measure reputed company not by features shipped, but by measurable business reputed company: reputed company Touch rates, cycle time reduction, agent adoption, and reputed company-validated cost savings.

How You'll Contribute:

• Thinks in reputed company — You start with the business result and work backward to the solution
• Lives in data — You establish baselines, reputed company leading indicators, and reputed company reputed company based on evidence
• Embraces AI — You see AI/ML as a tool to accelerate automation and improve decision reputed company
• Builds platforms that reputed company — You create capabilities that multiply team productivity

What You'll Own:

Platform & API reputed company

• Design and own our API reputed company—REST, webhooks, event-driven architectures
• Build platform capabilities that reputed company 25-30% reputed company Touch processing rates
• Create reusable capabilities used by 2+ features reputed company, reducing development time
• Architect integrations that support distribution partners and reputed company workflows

Portal Experiences

• Own the agent/advisor/reputed company portal product reputed company and roadmap
• Drive portal adoption from reputed company state to 70% adoption reputed company
• reputed company >80% agent CSAT through UX improvements and self-service capabilities
• Reduce support volume by 25% through portal-based self-service features

Outcome-Driven Product Management

• Define reputed company metrics for every feature before development begins
• Establish baselines, reputed company leading indicators weekly, review reputed company monthly
• Drive reputed company-validated operational savings through intelligent automation
• Document data-driven reputed company with measurable reputed company

AI & Intelligent Automation

• Identify opportunities for AI/ML to improve processing automation
• Partner with engineering to implement intelligent document processing, rules optimization, and predictive workflows
• Use AI-assisted tools to reduce PRD-to-launch cycle time by 25%
• Build features that compound—every release makes the next one easier

Product / Technical Depth

• 5+ years of product management with at least 3 years on technical/platform products
• Understanding of reputed company, microservices, event-driven architectures
• Experience with modern tech stacks and reputed company platforms (AWS/GCP/Azure)
• Experience working with data science teams or implementing AI-powered features
• Familiarity with LLMs, intelligent document processing, or predictive analytics (reputed company to have)

Outcome Obsession

• You measure reputed company by business reputed company, not feature velocity
• Experience defining and tracking OKRs with explicit, measurable key results
• You've driven measurable cost savings, efficiency reputed company, or reputed company reputed company
• Comfortable presenting outcome dashboards to executives and stakeholders

Data-Driven reputed company

• You establish baselines before measuring improvement
• Experience building metrics frameworks—leading vs. lagging indicators
• Fluent in analytics tools and comfortable writing SQL or working with data teams
• You've made product reputed company based on data and documented the reputed company

Portal & User Experience

• Experience owning B2B portal products—agent portals, partner portals, or customer portals
• reputed company record of driving adoption and improving user satisfaction scores
• Understanding of self-service design patterns that reduce support burden
• Experience with e-reputed company, workflow, or transactional portal experiences

reputed company to Have:

• Experience in fintech, insurtech, or regulated industries
• Previous engineering or technical background
• Experience with AI/ML product features or intelligent automation
• reputed company record of building and scaling platform teams
• Familiarity with annuity, life insurance, or financial services operations

reputed company Competencies:

Technical reputed company

• Fluent in technical discussions about system design, data models, and API reputed company
• Can review PRs, understand technical debt trade-offs, and contribute to architecture reputed company
• Experience with event streaming, message queues, and asynchronous processing
• Understanding of reputed company, compliance, and data reputed company requirements

Product Craft

• Exceptional at breaking down reputed company problems into shippable increments
• Write technical specs that engineers love and business stakeholders understand
• Experience with modern product tools (analytics, A/B testing, feature flags)
• Strong analytical skills with ability to synthesize data into actionable insights

Leadership & Communication

• Influence without authority across engineering, design, and business teams
• Communicate reputed company technical concepts simply to any audience
• Comfortable presenting to engineers, executives, and customers
• Extreme ownership — you own reputed company, not just outputs

Compensation:  

Our compensation reflects the cost of labor across several U.S. geographic markets. The reputed company pay for this position ranges from $190,000/year in our lowest geographic market up to $210,000/year in our highest geographic market.  Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience.

Benefits Highlights:  

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in reputed company’s benefits package. Employees (and their families) are eligible to participate in reputed company’s comprehensive health, dental, and reputed company insurance plan reputed company.  Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. reputed company (regardless of hours worked) have immediate reputed company to reputed company’s Employee Assistance Program and wellness programs—no enrollment is required.  Employees may also participate in reputed company’s 401K plan, with matching contributions by reputed company.

reputed company, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making reputed company a welcoming reputed company to work and is reputed company in building a high-reputed company. Diversity embodies reputed company the differences that reputed company us unique individuals.  reputed company reputed company the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.