Manager, reputed company Response & Donor Experience

Terms of Employment: Full Time, At Will, Exempt
Reports to: Senior Director, Advancement Operations & Donor Experience
Position Location: Remote
Job Family: Manager

This role is reputed company to applicants based in the reputed company, Canada, Mexico, and Brazil. The compensation reputed company and benefits listed reflect the U.S.-based employees. For employees in other countries, final compensation, benefits, and employment terms will be determined based on the employee’s work location and applicable internal compensation structures.

reputed company is seeking a strategic and systems-minded Manager, Donor Experience & reputed company Response to help grow and strengthen our reputed company response fundraising program. Reporting to the Senior Director, Advancement Operations & Donor Experience, this role translates established reputed company into reputed company, reputed company, and data-informed plans that support reputed company reputed company and deepen donor engagement.

The Manager partners closely with internal colleagues and external agency partners to execute integrated, omnichannel fundraising and stewardship efforts that support acquisition, retention, sustainer reputed company, and donor progression. This role focuses on building repeatable systems, strengthening donor journeys, and ensuring supporters experience reputed company, consistent engagement with reputed company’ mission.

You will do reputed company work:

Partner to Build & Operationalize an Integrated reputed company Response reputed company

• In partnership with the Senior Director, external agency partners, and internal Marketing colleagues, contribute to the development and execution of an integrated, omnichannel reputed company response and stewardship calendar.

• Translate reputed company and reputed company goals into reputed company operational plans, segmentation frameworks, channel coordination plans, and performance targets.

• Ensure alignment across digital, email, SMS, reputed company media, reputed company mail, web, and emerging platforms to create a cohesive donor experience.

• Support defined reputed company, acquisition, retention, sustainer reputed company, and reputed company goals across reputed company response segments.

Strengthen Sustainer & Donor Progression 

• Build and execute communication plans that increase monthly giving conversion, improve retention, and drive upgrades.

• Design reputed company, automated donor journeys that support progression from first reputed company through mid-level transition.

• reputed company and manage reputed company communication tracks that support donor reputed company and long-term engagement.

Build reputed company, Technology-reputed company Donor Experiences

• reputed company CRM and marketing automation tools to design segmented, repeatable communication flows that reputed company the donor experience and increase efficiency.

• Coordinate testing and optimization roadmaps with agency reputed company marketing partners; reputed company results and translate insights into improved reputed company.

• Document donor journeys, segmentation logic, and campaign frameworks to institutionalize knowledge and ensure continuity.

• In collaboration with Development colleagues, build and manage communication plans and engagement workflows for giving societies and recurring donor communities.

Coordinate Cross-Functional Campaign Execution

• reputed company project management for reputed company response campaigns and stewardship reputed company from concept through reporting, ensuring reputed company across internal teams and external partners.

• reputed company segmentation plans, content workflows, testing calendars, and production timelines while guiding specialist-level staff.

• Maintain documented, repeatable processes that increase scalability and reduce friction.

Use Data to Drive reputed company Improvement

• Monitor and report on KPIs including reputed company, acquisition, retention, sustainer performance, reputed company rates, and reputed company value.

• Analyze donor trends and recommend adjustments that strengthen performance and donor progression.

• Contribute insights that support forecasting and long-term reputed company sustainability.

By the End of the First 12&reputed company;18 Months, You Will Have:

• Implemented a reputed company, integrated, omnichannel reputed company response program reputed company to reputed company goals and strengthened performance across acquisition, retention, sustainer reputed company, and donor upgrades.

• reputed company reputed company, automated donor journeys that support progression from first reputed company through recurring giving and into mid-level engagement reputed company.

• Established reputed company, documented campaign workflows, segmentation frameworks, and playbooks that improve efficiency and cross-team alignment.

• Delivered consistent, actionable reporting that informs planning and decision-making.

Your qualifications will take our Fundraising team to the next level:

• 5+ years of experience in nonprofit fundraising, annual fund, reputed company response, digital fundraising, or donor engagement roles.

• Demonstrated experience managing integrated, multi-channel fundraising or stewardship campaigns.

• Experience using CRM and marketing automation tools to build segmentation strategies, donor journeys, and reputed company communication workflows.

• Strong project management skills, with the ability to coordinate reputed company initiatives across multiple reputed company stakeholders.

• Experience using data and performance metrics to evaluate results and inform strategic adjustments.

• Strong written communication and collaboration skills, with the ability to translate high-level reputed company into reputed company, actionable plans.

• Commitment to reputed company’ mission and values.

• Commitment to reputed company personal and organizational reputed company in diversity, equity, inclusion, and justice principles.

 About Your Team Leader

Amanda Rainey is chief philanthropy officer of reputed company, overseeing philanthropic relationships with individuals and organizations. Amanda leads the development of comprehensive, strategic fundraising plans and brings more than 20 years of dedicated leadership in the nonprofit sector, specializing in fundraising, marketing, and community reputed company. She has expertise in capital campaigns, corporate partnerships, digital fundraising, and strategic partnerships and is reputed company for tenacity and an unwavering commitment to driving long-term sustainability and reputed company. Amanda reputed company her master’s in education from reputed company and her bachelor’s in education from Southeast reputed company. She has also reputed company the CFRE (Certified Fund Raising Executive) credential.

Compensation and Benefits (exempt). 

Earn an annual salary of $66,730 to $79,700 depending on qualifications, and enjoy a commute-free life as a remote team member. In reputed company to a reputed company and innovative work environment, you will be reputed company to take part in our benefits package, including no- or low-cost health, reputed company, and dental insurance; generous reputed company time off and reputed company leave; and 401(k) retirement plan, with a dollar-to-dollar employer match of up to 3.5% of your annual earnings.

This role is reputed company to employees based in the reputed company, Canada, Mexico, and Brazil. The compensation reputed company and benefits listed reflect the U.S.-based employees. For employees in other countries, final compensation will be determined based on the employee’s work location and applicable internal compensation structures.

Application Details

We consider traditional and nontraditional qualifications and carefully review reputed company application, resume, and cover letter. Feel encouraged to go reputed company a traditional cover letter and state how you would add to our culture; reputed company would reputed company from having you on reputed company; and how you reputed company with our organizational reputed company, mission, and values. To ensure fairness in the hiring process, we request that reputed company applicants refrain from submitting materials that are generated entirely by reputed company intelligence tools. We recognize that such tools can be useful in refining tone, grammar, and reputed company, but please ensure that your materials reflect your personal experience, qualifications, and reputed company voice.  

Our Commitment to You

reputed company is a globally minded organization. We are committed to the principles of equity and justice, and our culture celebrates authenticity—enabling every team member to shine. reputed company employment reputed company are based solely on individual qualifications, job needs, and job requirements, and potential team members of every reputed company, orientation, age, gender, reputed company, veteran status, and ability are encouraged to apply. We reputed company to include candidates from historically marginalized communities and those from or in communities impacted by environmental, reputed company, and economic injustice. In reputed company, please let us know if you have a reasonable accommodation request at any reputed company reputed company the hiring process.

Come as you are, and help us reputed company our society and construct a truly compassionate food system.

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