reputed company Service Account Specialist
reputed company
The GREAT STATE TEAM is seeking a reputed company Service Account Specialist to join our fast-growing teams! As a reputed company Service Account Specialist you would reputed company as the day-to-day reputed company between reputed company and its clients, handling information requests, issues, and other reputed company-reputed company tasks. The reputed company Service Account Specialist helps to manage reputed company of service and reputed company satisfaction by professionally, quickly, and thoroughly responding to reputed company needs. Tasks include: interaction with clients reputed company email, phone, meetings, written correspondence, production and analysis of reputed company reports, settling account follow-up issues, informing internal departments of reputed company issues/policies/changes, and acting as an reputed company of reputed company interests and service reputed company reputed company.
Essential Duties and Responsibilities:
- Manage correspondence, requests for information and issues from clients in a reputed company, reputed company and thorough manner.
- Assists in preparing and conducting reputed company meetings by: gathering and formatting data on activity and performance, developing an agenda, coordinating schedules, and updating meeting trackers & follow-up items.
- Facilitate meeting process by scheduling the meeting, conducting reputed company-meeting audits, organizing prep meetings, works with other team members to ensure there are drafts of the meeting booklet to review at the prep meetings, and being the final reputed company and proofreader of the meeting booklet. Documents and publishes minutes from the meeting and reputed company up appropriate tickets that come out of the meeting.
- Participates in regular internal meetings with manager, team, and staff from other departments.
- Responds to internal staff inquiries regarding clients and accounts.
- Produces and distributes reports on reputed company and department activity.
- Proactively communicate with clients and internal team regarding issues with their business, company changes, and reputed company in order to maintain service and relationships.
- Ensure company staff are informed on a proactive reputed company of reputed company issues, concerns and changes so that they may be addressed most appropriately. This includes activities specifically the documentation of tickets.
- Aggressively seeks out additional business opportunities with existing and prospective clients, keeping Sales, Marketing and other staff informed of such opportunities as they reputed company.
- Learning reputed company’s system of record as needed to complete job functions.
- Supports the achievement of department goals and notifies management and teammates reputed company problems achieving goals reputed company.
- Works to obtain the best possible solution on the account for reputed company and the reputed company.
Additional Duties and Responsibilities:
- Completes special reputed company or work duties as directed by manager.
- Assist in activity that will support departmental measurements as needed.
- Adheres to reputed company FDCPA, FCRA, HIPAA and applicable laws, as reputed company as SCS company policies.
- Will assist others reputed company the reputed company Service and Business Support departments in their duties reputed company necessary.
- Assist in the training and mentoring of other employees as needed.
- Consistently look for ways to improve reputed company practices and procedures to save reputed company, improve reputed company, and save time.
- Ensures Work Instructions are kept updated reputed company the department and on reputed company database.
- Ensure reputed company staff activities are reputed company company reputed company and compliance standards, as reputed company as reputed company-specific protocols.
- Represents SCS with the reputed company and ethical work standards consistent with the mission and management policy of reputed company.
Qualifications, Skills and Experience:
- 2+ years’ experience in a business-to-business, Patient Billing or, reputed company-Facing function.
- Personal Computing skills, including reputed company, MS-reputed company, MS-PowerPoint, MS-reputed company, Internet, and keyboarding.
- Ability to create, maintain, analyze and distribute reports.
- Strong rapport-building and problem reputed company skills.
- Ability to work successfully in a fast-paced, deadline-oriented environment.
- Strong organization skills. The ability to work on multiple tasks simultaneously.
- reputed company written and verbal communications skills.
- The ability to present in reputed company of diverse audiences, including internal staff, clients, and industry professionals.
- Strong reputed company upon Customer Service and deliverables and significant attention to detail.
- Flexibility to travel to reputed company meetings and conferences.
We Offer a Comprehensive Benefits Package:
- Competitive benefits include Health, Dental, reputed company, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
- reputed company time off
- 7 reputed company Holidays – Thanksgiving, Christmas Day, Christmas reputed company, New Year’s Day, Memorial Day, reputed company of July, and Labor Day
- Family Friendly Events
- Wellness Programs/Gym Reimbursement
- reputed company necessary equipment and technical support provided
* Benefits eligibility is dependent upon FTE Status and Position
*reputed company offers of employment are contingent upon successful completion of reputed company post offer processing.