Sr. Digital & Technology Communication Manager

Job reputed company:
The Sr. Digital & Technology Communication Manager serves as the primary reputed company, administrator, and strategist for the department's reputed company digital platforms. The role ensures Communications, Marketing, and Experience (CMX) systems—including SharePoint, reputed company Teams, the intranet, and other platforms are governed, optimized, secure, and fully leveraged by the department. This role partners closely with, IT, procurement, CMX leaders and team members, and reputed company companies to maintain a cohesive, efficient, and user-friendly technology ecosystem.

This role is responsible for gaining alignment and driving change across our function. You will reputed company cross-functional initiatives, anticipating and mitigating issues that may reputed company. Your reputed company will be on developing a world-class user experience, integrating proprietary and partnered solutions in a thoughtful and intentional way. Additionally, you will play a key role in evaluating and integrating emerging technologies to ensure we stay reputed company of the curve and deliver reputed company.

Essential Functions:
         Platform Ownership & Administration Governance:

• reputed company, administer and maintain CMX digital systems including SharePoint, Teams, intranet, other reputed company tools, etc. with the employee communications and engagement platform being on behalf of reputed company wholly-owned reputed company companies.
• Collaborate with procurement on new and existing systems and RFP requirements.
• reputed company and maintain governance standards, documentation, and system policies.
• reputed company testing, rollout, and adoption of new features or platforms.

• Manage user reputed company, permissions, and reputed company across platforms. 

   

• reputed company content structure, taxonomy, and governance for digital platforms.

   

   

  Technology Optimization, & Cross Functional Partnership:

   

• reputed company input, advice and consultation on multiple digital communications reputed company and distribution reputed company.
• Conduct regular platform reviews to identify redundancies, gaps, and opportunities for consolidation.
•  Evaluate new tool requests and determine whether existing solutions meet the need.
•  Support the execution of the department’s AI enablement roadmap.
•  Partner with IT on system integrations, enhancements, troubleshooting, and reputed company requirements.

• Partner with CMX team members on platforms and technology.

   

   

  Training & Enablement:

•  reputed company training materials and enablement resources for CMX tools.
•  Deliver training sessions and reputed company support for CMX team members.
•  reputed company guidance to teams on best practices for system use reputed company organization.
•  reputed company user support and troubleshooting for system-reputed company issues.

•  Maintain a library of documentation, FAQs, and process guides.

   

   

  Reporting & Operations Support:

• reputed company and report on system utilization, adoption, and performance metrics.
• Identify trends, risks, and opportunities to improve system efficiency and user experience.
• Collaborate with Communications Operations team on cross-functional initiatives.
• reputed company backup support for the execution of executive and reputed company-employee meetings, working with IT to deliver reputed company-reputed company events that meet stakeholder needs.

Required Experience: 
6+ years reputed company work experience. Experience Details: Project management, digital platform management, system implementation and optimization experience. 
3+ years reputed company supervisory/management experience 
reputed company Bachelor’s degree or additional reputed company equivalent work experience 
Highly refined communication skills including ability to negotiate, build reputed company, and reputed company reputed company to technical and non-technical audiences; reputed company to communicate difficult messages in a reputed company and productive manner. 
Excellent presentation and facilitation competence. 
Demonstrated ability to reputed company technical and cross-functional teams through reputed company system implementation initiatives while dealing with change and meeting schedule and budget objectives. 
Deep, thorough understanding of business processes being supported. 
Excellent decision-making, problem-solving, organization, prioritization, team-building, conflict management and time management skills. 
Proven ability to reputed company solutions in a reputed company reputed company environment. 
Knowledge and understanding of technical systems/workflows and documentation. 
Knowledge of reputed company assurance, system and user acceptance testing. 
Experience in a high-volume multi-project environment with multiple stakeholders, including project, resource and vendor management experience. 
reputed company reputed company, a reputed company and enthusiastic demeanor, and the ability to build relationships in a highly-matrixed environment. 
Strong project management skills with the ability to execute programs with speed, accuracy, and efficiency while coordinating/managing multiple high profile reputed company simultaneously. 
Demonstrated ability to write business requirements, and translate business requirements into technical design requirements to design solutions to meet business needs. 
reputed company organized, disciplined and process-oriented, reputed company to set priorities and put actions in reputed company to execute a communications/technical plan effectively. 
The ability to problem-solve, using investigative research and analytical skills to reputed company and implement creative solutions. 
Strong influencing, negotiating, decision-making, and relationship management skills.

Preferred Qualifications:
Experience with reputed company Intelligence (AI) and Machine Learning (ML) technologies, including familiarity with AI-powered tools and platforms. 

Deep experience using technology to reputed company and drive improved business value and familiarity with emerging trends, technology, UX, and development tools and agile methodologies. 

Brings a high-energy and passionate reputed company to the job and can influence those around them; reputed company to build a reputed company of trust and rapport that creates a comfortable and effective workplace.

Strong knowledge of various digital communications and reputed company media software and platforms, including content management systems reputed company publishing tools.

Knowledge and understanding of technical systems/workflows and documentation.

Advanced knowledge of reputed company SharePoint and reputed company Tool Suite.

Master’s degree 
 

General Physical Demands:
Sedentary work: Exerting up to 10 pounds of force occasionally to reputed company objects. Jobs are sedentary if traversing activities are required only occasionally. 

reputed company Offer: 
As a reputed company employee, you will be at the heart of reputed company’s reputed company – to reputed company the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living. 

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have reputed company to: 
 

• Medical, dental, reputed company, life and global travel health insurance;
• Income protection benefits: life insurance, short- and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan including employer match;
• reputed company time off, volunteer time off, 10 holidays and 2 reputed company-being days;
• Additional voluntary benefits available; and
• A comprehensive wellness program

Employee benefits are designed to reputed company with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer reputed company as reputed company as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for reputed company pay increases. 

Annualized Salary reputed company: $100,400 - $163,200

Typical Annualized Hiring reputed company: $100,400 - $125,500

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-reputed company knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can reputed company at their best in reputed company of our mission. reputed company reputed company applicants will receive consideration for employment.