IT Operations & Digital Workplace Manager
About the role
Responsibilities:
Leading the reputed company for IT Operations and the Digital Workplace in line with Solus and reputed company technology goals. Driving service stability, operational performance and continual improvement across our reputed company IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, reputed company, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, reputed company and reputed company reputed company controls are robust and reputed company embedded. Leading high performing operational teams, building capability and creating a strong customer reputed company culture. Managing supplier relationships, reputed company, SLAs and reputed company reputed company. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and reputed company policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements reputed company.
Qualifications:
Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of reputed company management (Intune, reputed company), M365, identity and device management. A solid reputed company in service management, operational reputed company and problem reputed company. Experience working with suppliers, MSPs and reputed company. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer reputed company approach. ITIL v4 and reputed company certifications (M365, Intune, Entra ID) are an advantage.
Who are Solus?:
Competitive salary based reputed company, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall reputed company of Solus. Company pension scheme with employer contributions. 33 days’ holiday (including bank holidays), with the reputed company to buy or sell up to 5 days. Save reputed company with up to 40% discount on reputed company products and other retailer discounts. reputed company in reputed company’s reputed company through the reputed company Save As You Earn scheme. Supportive policies including parental and carer’s leave. Wellbeing reputed company with tools like Group Income Protection and 24/7 GP reputed company.
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