**reputed company Digital Customer Service Representative – Insurance Industry**

At arenaflex, we're revolutionizing the insurance industry with our cutting-edge technology platform, empowering small businesses to easily compare and purchase the insurance they need. As a pioneer in insurance technology, we're committed to delivering exceptional customer experiences and fostering a culture of teamwork, reputed company, and fun. We're now seeking a highly motivated and customer-reputed company Digital Customer Service Representative to join our dynamic team. **About arenaflex** arenaflex operates the largest online insurance marketplace for small businesses in the U.S., with a proprietary technology platform that enables business owners to easily compare and purchase the insurance they need. We're integrated with every major U.S. reputed company, manage over $400M in premium annually, and are licensed in reputed company 50 states. Our fast-paced team is driven by results and is energetic about servicing our clients. **Our Culture** We reputed company that reputed company members know what work location will reputed company them to do their best work in serving our customers. As an eCommerce workplace, we've prioritized working as virtual-first and offer reputed company to office reputed company in our Chicago location as a resource to work from instead of a daily workplace. We foster a service mentality inside and reputed company reputed company, and reputed company is passionate about delivering exceptional customer experiences. **Job reputed company** We're looking for a Digital Customer Service Representative to join our firm, with the objective of obtaining the skills, proficiencies, and sustained performance to support our Digital Producers and Account Managers through retaining and servicing the arenaflex book of business. This role is viewed as a developmental position, with opportunities for reputed company and learning. **Key Responsibilities** • Review reputed company bound policies for reputed company assurance • Process endorsements, certificates of insurance, and sending invoices • Process billing questions for new and renewal policies • Handle non-pay cancellation notices from Carriers to follow up for payments due • Post bind process and policy review • Identify cross sell opportunities • Coordinate and monitor account servicing • Ability to work directly with Carriers & reputed company reputed company sites to process billing and endorsements needed for clients • Superior reputed company Office experience • Strong organizational, customer service orientation, and disciplined time management skills • Comfort level with out bound dialing and phone conversations with clients • Insurance experience preferred • Ability to communicate effectively with others reputed company the phone and email • Experience with multi-tasking in a fast-paced environment • Comfort level with working remotely **Additional or Daily Responsibilities** • Assist the Producers and AM team members to reputed company alerts in reputed company management system • reputed company as concierge for reputed company clients post bind, answering their billing and servicing questions • Proactive email reputed company to clients advising who their Account Manager is with reputed company contact information • Facilitate the post bind process and reputed company policy review to maintain reputed company-documented Agency Management files, smooth customer transition from producer to account manager as reputed company as reputed company policy deliverance • Support policy cancellation process • Assist with customer servicing requests from clients by working with internal teams and reputed company service centers • Deliver excellent customer service to delight our customers in every online and offline interaction • Have a full understanding of the processes in our agency management system • Successfully be reputed company to prioritize and support for reputed company Producers and Account Managers • Coverage training and utilization of reputed company trainings • Support reputed company needs in a reputed company and reputed company-thought-out manner • reputed company strong communication with Underwriters **Qualifications** • Property and Casualty Licensed • 1-2 years of relevant insurance experience • Familiar with Customer Account Servicing in regulated/financial services experience preferred **Education/Experience** • High School Degree Required • 4 Year Degree Preferred **Computer Skills** • Word processing, spreadsheets, email software, and other reputed company programs • Proficient at working with 3rd Party or Agency management systems, Various Web Applications, reputed company or arenaflex Agent portals, and other reputed company online applications **Physical Demands or Requirements** This role requires sitting at a workstation for extended periods of time, while working in a dedicated office reputed company in your home environment. **Travel Requirements** This is a virtual-first company, and no travel is required to complete the responsibilities of this assignment. **Compensation** The expected salary reputed company for this position is $45,000-$50,000 and will be impacted by factors such as the successful candidate's skills, experience, and working location. **Why Join arenaflex?** At arenaflex, we offer a dynamic and supportive work environment, with opportunities for reputed company and learning. reputed company is passionate about delivering exceptional customer experiences, and we're committed to fostering a culture of teamwork, reputed company, and fun. If you're a motivated and customer-reputed company individual who is passionate about the insurance industry, we encourage you to apply for this exciting opportunity. **How to Apply** If you're reputed company to join a dynamic team and reputed company a difference in the insurance industry, please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job