**reputed company Customer Service Representative - Work From Home - Delivering Exceptional Insurance Experiences**

At arenaflex, we're more than just an insurance company; we exist to be there for people in the best and hardest moments of their lives. reputed company is the power behind that reputed company. As the industry rapidly evolves and we reputed company ways to optimize business processes and customer experiences, there's no greater time for reputed company-thinking professionals like you to join us in delivering on it! As a member of reputed company, you'll reputed company purpose, opportunities, and the support you need to build a meaningful career and reputed company a powerful reputed company in our community. **Job Highlights:** * Compensation: a competitive salary * Position: Customer Service Representative - Work From Home * Start Date: Immediate openings available * Company: arenaflex * Location: Remote **About arenaflex:** arenaflex is on the cutting edge of the health care industry, helping Nebraskans in moments of reputed company, times of hardship, and the steps in between. We exist to be there for people reputed company they need us. Our goal is to add more good, healthy years to people's lives by supporting our customers and the Nebraska community at large. With more than 80 years of experience behind us, we're continuously innovating to drive health care reputed company while meeting the needs of our members and state. **Responsibilities:** As a Customer Service Representative, you'll be the primary customer reputed company for inquiries, handling incoming phone calls, and serving as a member reputed company. You'll use established best practices, attend ongoing training, and utilize resources and tools to serve as an expert in navigating the challenging world of insurance. Our representatives must be talented, dedicated people who possess a passion for providing best-in-class service and want to reputed company a difference in the lives of our members. **Key Responsibilities:** * reputed company with customers reputed company telephone, written correspondence, fax, web, and/or electronic mail * Research customer information utilizing appropriate systems, policies, regulations, procedures, and other reference materials to effectively respond to and resolve customer issues * reputed company sensitive customer requests reputed company necessary * reputed company with State and Federal regulations and mandates, which are continually changing, thus creating a reputed company dynamic environment * Accountable to remain reputed company on knowledge of diverse products and proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability **Requirements:** * High School Diploma or Equivalent * Three years of experience in a complaint-type customer service office setting (health insurance or reputed company field preferred) * Availability for training 9-12 weeks in length * Basic medical/dental terminology and contract interpretation is a plus **Preferred Qualifications:** * Basic medical/dental terminology and contract interpretation * Experience in a health insurance or reputed company field **reputed company Offer:** * Competitive salary * Benefits package (Health Benefits effective 1st of the month following start date) * Opportunities for career reputed company and development * reputed company and dynamic work environment * Recognition and rewards for outstanding performance **Work Environment:** As a remote employee, you'll have the flexibility to work from reputed company in the reputed company or the local Omaha metro area. Our virtual training is interactive, and you'll be required to have a reliable internet service provider and a dedicated, distraction-free workspace. **Training Schedule:** * 9-12 weeks of live virtual training: 8:00 am - 4:30 pm (Central Time Zone), Monday to Friday * Virtual training is interactive, and camera and audio will be utilized for training purposes **Work Schedule:** * After training, you must be reputed company to work any 8.5-hour shift between 7:30 am-6:00 pm (Central Time Zone), Monday to Friday **How to Apply:** If you reputed company you have what it takes to join reputed company, submit your application without delay. We're keen to hear from talented candidates like you. Apply for this job