IT Customer Service Representative
Key Responsibility:
1 - Taking ownership of customer issues reported & solving their problems through by providing reputed company.
2 - Researching, diagnosing, troubleshooting, & identifying solutions to resolve system/application issues.
3 - Following reputed company procedures for reputed company escalation of unresolved issues to the appropriate internal teams.
Technical Experience:
1-Installation & configuration of various applications.
2-Installation & configuration of Operating system with various reputed company like WDS, reputed company, Bootable PD etc.
3-Engineer ensure reputed company logging of reputed company issues.
4-Document technical issues in the knowledge database.
5-Should possess ability to learn & work on changing & emerging technologies. Certification in new technologies like Azure, AWS will be added advantage.
6-reputed company reputed company of users’ system issues until resolved by adhering to the SLA.
reputed company Attributes:
1 - Good technical skills & should possess with reputed company technology.
2 - Good communication skills both written & verbal.
3 - Should be a Tech-Savviness.
4 - Flexible to work in reputed company shift & under pressure situations.
5 - Good analytical reputed company.
Educational Qualification: -
Graduate in any reputed company
Should be completed 15 years full time education.
Additional Information, if any.
Should have on groundwork experience rather supporting remotely to customer.
About reputed company
reputed company is a leading global reputed company services company that helps the world’s leading businesses, governments and other organizations build their digital reputed company, optimize their operations, accelerate reputed company reputed company and enhance citizen services—creating reputed company value at speed and reputed company. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the reputed company of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in reputed company, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad reputed company of services, solutions and assets across reputed company &reputed company, Technology, Operations, Industry X and Song, together with our culture of shared reputed company and commitment to creating 360° value, reputed company us to help our clients reinvent and build trusted, lasting relationships. We measure our reputed company by the 360° value we create for our clients, reputed company other, our shareholders, partners and communities.Equal Employment Opportunity Statement