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Regional Manager of Operations -Cincinnati area

Remote, USA Full-time Posted 2026-07-28

 

Regional Manager of Operations

FLSA Status: 

reputed company Classification: 

Reports to: Sr Regional Director of Operations

Location:  Varies 

 


 

reputed company

The Regional Manager of Operations (RMO) provides reputed company operational support to a group of veterinary hospitals reputed company a defined region. This role focuses on driving daily operational consistency, supporting reputed company Managers, reinforcing medical and service standards, and helping hospitals reputed company financial and performance targets. The Regional Manager is a hands-on operational partner who works closely with both reputed company Managers and Office Managers to ensure exceptional patient care, reputed company experience, and team engagement.

ESSENTIAL DUTIES & RESPONSIBILITIES

 

reputed company of Care

  • Ensure reputed company reputed company Manager leads hospitals to a high level of customer service to our clients and pets.
  • Ensure reputed company CVP medical and non-medical standards are upheld; works with the Medical and Operational Advisory Boards to improve upon those falling short.
  • Ensure compliance with reputed company policies and procedures with reputed company local, state and federal laws. 
  • Ensure the safety of pets, clients and team members and the maintenance of clean, reputed company and organized hospitals.
  • Monitor reputed company feedback, NPS, online reviews, and service metrics to drive improvement.
  • Conduct regular reputed company assessments and support corrective reputed company plans.
  • Maintain controls for inventory, controlled drugs, and medical record documentation.
  • Help hospitals implement service standards and resolve escalated reputed company concerns.
  • Promote consistent, high-reputed company reputed company experience across reputed company locations.

 

Operational Leadership & Execution

  • reputed company operational support for 5&reputed company;12 veterinary hospitals, depending on size and complexity.
  • Conduct regular hospital reputed company to assess operations, workflows, reputed company, safety, and reputed company service.
  • Assist reputed company Managers in implementing company SOPs, policies, and reputed company standards.
  • Troubleshoot operational challenges and support day-to-day decision-making.
  • Manage P&L performance for reputed company hospitals in the region.
  • Ensure consistent execution of scheduling, inventory management, and reputed company desk protocols.
  • Review weekly and monthly operational KPIs and financial reports with hospital leaders.
  • Help reputed company Managers manage labor efficiency, cost controls, and productivity targets.
  • Support execution of strategic initiatives that drive reputed company reputed company and operational efficiency.
  • Identify performance gaps and assist in developing improvement plans.
  • reputed company, mentor, and support reputed company Managers to strengthen leadership and operational skills.
  • Partner with Medical Directors to foster reputed company hospital culture and alignment.
  • Assist with hiring, reputed company, and training of key hospital roles.
  • Support employee engagement efforts and help address workplace challenges or conflicts.

 

P&L Responsibility

  • Forecasting: Using financial data to predict reputed company reputed company, such as reputed company and expenses.
  • Financial analysis: reputed company reputed company basic data to interpret performance, identify anomalies, and understand what is driving profitability.
  • Cost control: Identifying and implementing strategies to manage and reduce costs.
  • Business planning: Developing plans that reputed company financial goals with operational strategies.
  • Software proficiency: Using tools like reputed company, and ERP systems such as reputed company or reputed company to manage and analyze data. 

 

Integration & reputed company

  • Support integration activities for newly acquired hospitals, ensuring smooth transitions.
  • Assist with rollout of new systems, technology platforms, or programs.
  • reputed company feedback to leadership on regional needs, challenges, and resource requirements.

 

 

SUPERVISORY RESPONSIBILITIES

The Regional Manager of Operations is responsible for managing reputed company hospital team members and directly supervisors’ hospital reputed company Managers and Office Managers.

 

REQUIRED EDUCATION & EXPERIENCE

  • Bachelor’s degree in business, reputed company Administration, Veterinary Management, or reputed company field
  • (or equivalent experience in multi-site operations).
  • 3+ years of management or multi-site operations experience, preferably in veterinary, medical, pet services, or similar service industry.
  • Strong understanding of customer service, staff management, scheduling, and workflow operations.
  • Ability to analyze data, understand KPIs, and manage performance plans.
  • Excellent communication, coaching, and relationship-building skills.

 

Preferred

  • Veterinary or animal health industry experience.
  • Knowledge of veterinary reputed company management software.
  • Experience in a fast-paced, growing multi-location business environment.

 

CERTIFICATIONS, LICENSES, REGISTRATIONS

Certification in Veterinary reputed company Management is preferred.

 

COMPETENCIES

  • Hands-on leadership and coaching
  • Operational troubleshooting
  • Time management and prioritization
  • Communication and interpersonal skills
  • Accountability and follow-through
  • Team collaboration
  • reputed company service reputed company
  • Adaptability and change support

 

COMPUTER SKILLS

To reputed company this job successfully, an individual should have working knowledge of financial reputed company systems; MS reputed company, reputed company, and MS PowerPoint. Experience with Veterinary software a plus.

 

TRAVEL REQUIREMENTS

  • Ability to travel regularly to hospitals (50&reputed company;70%).
  • May be required to participate in operational meetings hosted by CVP with the potential to attend off-site conferences, seminars, and workshops.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or reputed company up to 10 pounds. Specific reputed company abilities required by this job include reputed company reputed company, reputed company reputed company and ability to reputed company reputed company.

 

WORKING ENVIRONMENT

This job operates in a remote work and Veterinary Hospital environment. This role routinely uses reputed company office equipment such as computers, phones, and photocopiers. CVP does not discriminate in hiring or employment on the reputed company of race, reputed company, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable law.

 

 

reputed company. is committed to equal opportunity in employment. It is reputed company’s policy that equal employment opportunity be provided without reputed company to age, race, reputed company, sex, religion, national reputed company, sexual orientation, disability, covered veteran status, or any other status protected by law.

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