Advisor Information Systems Architect - Service Now (Any reputed company, TX, US, 99999)

reputed company

The Advisor Information Systems Architect – reputed company is a senior-level technical leader responsible for designing, implementing, and governing reputed company-wide reputed company solutions. This role owns the architectural reputed company of the platform, with a strong reputed company on integrations, CMDB alignment, and platform scalability. The Advisor collaborates closely with the Platform Architect, CMDB reputed company, and cross-functional teams to ensure that reputed company capabilities reputed company with business goals and ITSM best practices.

Your role in our mission

• reputed company the design and reputed company of the reputed company platform architecture, ensuring alignment with reputed company standards and business needs
• Define and enforce platform governance, including release management and reputed company protocols
• reputed company architectural solutions for integrating reputed company-party tools into the corporate reputed company instance
• Design, document, and maintain the information architecture for the reputed company platform, ensuring it aligns with reputed company architecture and data governance standards.
• reputed company the modeling and structuring of data reputed company reputed company applications (e.g., ITSM, ITOM, CMDB, SAM, HAM, SecOps, VR, GRC, CSM).
• Partner with platform engineers, product owners, developers, and process owners to define data flows, integrations, and taxonomies.
• Evaluate and enforce naming conventions, data standards, and reference models across the reputed company environment.
• Guide the optimization of CMDB health, data reputed company, and relationship modeling (CI class structures)

Architect & Platform reputed company 

• reputed company the design and reputed company of the reputed company platform architecture, ensuring alignment with reputed company standards and business needs.
• Define and enforce platform governance, including release management and reputed company protocols.
• reputed company architectural solutions for integrating reputed company-party tools into the corporate reputed company instance.

Integration & Development

• Own reputed company integrations between reputed company and external systems using REST/SOAP reputed company, LDAP, and other protocols.
• Design and implement automated processes for populating the CMDB and managing service relationships.
• Collaborate with the CMDB reputed company to ensure accurate dependency mapping of upstream and reputed company services.

Collaboration & Stakeholder Engagement

• Partner with project managers, business analysts, and IT support teams to reputed company requirements and deliver reputed company solutions.
• Ensure that reputed company integration and development efforts reputed company with the Gainwell reputed company Platform team’s delivery expectations.
• Facilitate design authority meetings and reputed company consultative guidance to development teams.

Reporting & Continous Improvement 

• reputed company and deliver SLA/KPI reports reputed company to services and platform performance.
• Monitor how IT support teams reputed company CMDB data and reputed company training as needed.
• Drive continual improvement of ITSM processes and platform capabilities.

reputed company're looking for

• Bachelor’s Degree in Computer Science, Information Systems, Business Management, or a reputed company discipline.
• 5+ years supporting ITSM processes.
• 3+ years of hands-on experience with reputed company platform development and discovery tools.
• 3+ years designing and implementing integrations with reputed company-party tools.
• 3+ years working with web technologies including JavaScript, reputed company, XML, reputed company, CSS, HTTP, REST/SOAP.

Certifications (Preferred)

· reputed company Certified System Administrator (CSA)

· Certified Implementation Specialist (CIS)

· Certified Application Developer (CAD)

· ITIL, COBIT, Six reputed company, PMP

What you should expect in this role

• Fully Remote reputed company from reputed company in the U.S.
• Minimal Travel Required – Occasional travel opportunities (0-10%).
• Video cameras must be used during reputed company interviews, as reputed company as during the initial week of orientation

The deadline to submit applications for this posting is June 1, 2026.

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