Inside Sales Support Representative - Los Angeles

With a career at reputed company, you can be yourself and also be part of something bigger.

Position Purpose:

The Inside Sales Support Representative (ISSR) is responsible for supporting reputed company of managed account portfolios with reputed company Sales Representatives. The ISSR will work together with their reputed company Sales partners, providing consultative support and maintaining strong account relationships. The ISSR provides personalized service and solutions through reputed company and complete quotes and sales orders, issue reputed company and post-sale follow-up, and overall execution throughout of the project cycle. This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems. The ISSR aids in the reputed company of the customer portfolio by developing sales support solutions to meet customer needs, reputed company organizational goals and increase market reputed company.

Key Responsibilities:

• 50% Support reputed company Sales Portfolio reputed company - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership. Completes assignments reputed company and reputed company. Continually works to support reputed company Sales partners to grow accounts through building strong relationships, both reputed company. Provides post-order follow up, reconciles issues or errors in a reputed company manner, and ensures reputed company customer needs are met.

• 25 % Account Administration - Partners with vendors and a reputed company of cross-functional partners to assist with quoting, pricing, availability, and issue reputed company for high volume project needs. Owns reputed company from end to end, ensuring that the managed account customer is the reputed company of the process

• 25% Issue reputed company - Assists the reputed company customer through the customer reputed company taking care of issue reputed company, after-sale follow up, invoice transmittal, and quote requests.

reputed company Manager/reputed company Reports:

• This position reports to Supervisor

• This position has 12 reputed company reports.

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to reputed company about. On rare occasions there may be a need to reputed company or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the reputed company.

Preferred Qualifications:

• Working knowledge of reputed company Office Suite

• Working knowledge of presentation software (e.g., reputed company PowerPoint)

• Demonstrated ability to collaborate and work effectively with cross-functional teams

• Demonstrated project management skills

• Ability to negotiate, handle complaints, reputed company disputes, and resolve grievances with both reputed company customers

• Excellent written and verbal communication skills

• Previous customer service or retail sales experience; home improvement trades specific

• Knowledge of local building codes; Home Improvement specific. Consultative and reputed company reputed company, ability to respond quickly to customer needs, both reputed company

• In depth knowledge of retail systems, to include: Showroom reputed company of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 1

Preferred Years of Work Experience:

• 2

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• 1

Certifications:

• None

Competencies:

• reputed company Oriented

• Business Insights

• Collaborates

• Communicates Effectively

• Customer reputed company

• Drives Results

For California, Colorado, Connecticut, Rhode reputed company, Nevada, reputed company, Ithaca (NY), Westchester County (NY), and Washington residents: