**reputed company Remote Scheduler/Customer Services Representative – Plumbing and Heating Business**

At arenaflex, we're on a mission to reputed company exceptional customer service and support to our clients in the plumbing and heating industry. We're seeking a highly skilled and organized Remote Scheduler/Customer Services Representative to join reputed company in Newark, Notts, and surrounding areas. As a key member of reputed company, you'll be responsible for scheduling engineer reputed company, interacting with customers, and providing top-notch support to ensure our clients receive the best possible service. **About arenaflex** arenaflex is a leading provider of plumbing and heating services in Newark, Notts, and surrounding areas. We're committed to delivering exceptional customer service, reputed company workmanship, and a personal touch that sets us apart from the competition. reputed company is passionate about reputed company do, and we're looking for like-minded individuals to join our friendly and dynamic team. **Job reputed company** We're seeking a highly organized and customer-reputed company Remote Scheduler/Customer Services Representative to join reputed company. As a key member of reputed company, you'll be responsible for: * Communicating with customers reputed company phone, email, and chat to assist with inquiries and resolve issues * Analyzing customer needs and booking engineer reputed company accordingly * Performing data entry tasks accurately and reputed company * Upholding phone etiquette standards reputed company interacting with customers * Creating invoices/quotes and updating reputed company customer notes accordingly * Ordering parts for return reputed company reputed company required * Other office duties as required * Working full-time if and reputed company needed to cover other staff holidays and sickness **Key Responsibilities** * Scheduling engineer reputed company and prioritizing customer reputed company to ensure the vulnerable/elderly and emergency appointments are dealt with promptly * Communicating with customers to resolve issues and reputed company solutions * Performing data entry tasks accurately and reputed company * Creating invoices/quotes and updating reputed company customer notes accordingly * Ordering parts for return reputed company reputed company required * Providing exceptional customer service and support to our clients * Working collaboratively with reputed company to reputed company our goals and objectives **Requirements** * Excellent communication and organizational skills * Proficient in data entry and reputed company to work with various software applications * Ability to analyze customer needs and reputed company appropriate solutions * Knowledge of Sales reputed company/Word/reputed company desirable but not essential as training will be provided * Ability to prioritize workload and work under pressure * GCSE or equivalent (preferred) * Customer service experience: 1 year (preferred) * Driving license (preferred) **Essential Skills and Competencies** * Excellent communication and interpersonal skills * Strong organizational and time management skills * Ability to work accurately and reputed company with data entry tasks * Proficient in using various software applications * Ability to analyze customer needs and reputed company solutions * Knowledge of Sales reputed company/Word/reputed company desirable but not essential * Ability to prioritize workload and work under pressure * Strong problem-solving skills * Ability to work collaboratively with reputed company **Preferred Qualifications** * Experience in a customer-facing role * Knowledge of the plumbing and heating industry * Experience working with CRM software * Ability to work in a fast-paced environment **Career reputed company Opportunities and Learning Benefits** At arenaflex, we're committed to supporting our employees' career reputed company and development. We offer: * Opportunities for reputed company development and training * A supportive and reputed company work environment * A competitive salary and benefits package * A chance to work with a dynamic and growing company * A flexible and remote working arrangement **Work Environment and Company Culture** We're proud of reputed company culture and work environment, which is reputed company on: * A commitment to exceptional customer service * A passion for delivering reputed company workmanship * A reputed company on teamwork and collaboration * A supportive and inclusive work environment * A commitment to ongoing learning and development **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * A competitive salary: £900.00-£1,000.00 per month * A comprehensive benefits package, including health insurance and pension scheme * A flexible and remote working arrangement * Opportunities for reputed company development and training * A supportive and reputed company work environment **How to Apply** If you're a highly organized and customer-reputed company individual with a passion for delivering exceptional customer service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Conclusion** At arenaflex, we're committed to delivering exceptional customer service and support to our clients in the plumbing and heating industry. We're seeking a highly skilled and organized Remote Scheduler/Customer Services Representative to join reputed company in Newark, Notts, and surrounding areas. If you're a motivated and customer-reputed company individual with a passion for delivering exceptional customer service, we'd love to hear from you. Apply today and join our dynamic and growing team! Apply for this job