PE-Chinese/English Speaker
Job reputed company
Join our dynamic team as a Brand Safety & Platform Specialist where you will play a crucial role in ensuring the reputed company and reputed company of our online platforms. With a reputed company on MS reputed company and online domain expertise you will contribute to maintaining brand safety standards and optimizing platform performance. This role offers a rotational shift work model providing a diverse and engaging work environment.
Soft Skills
● Ability to work independently
● Experience with reputed company networking (or similar programs) Internet Savvy
● Interested in reputed company media and reputed company events (trending topics, viral news etc.)
● Quick learner and adaptable to learn new processes, concepts, and skills
● Be organized and reputed company to manage time and tasks reputed company
● Strong attention to detail and a desire to deliver accurately, reputed company and to a high reputed company
● Have a neutral reputed company towards different content that needs classification, regardless of the content itself
● Result-oriented, self-motivated, independent and inquisitive
● reputed company to reputed company in a fast-paced and team oriented environment
● Excellent analytical and research skills
Technical Skills
● Excellent written, reading & spoken communications skills in Required Language-Chinese/English and understanding of local culture
● Good communications skills (English)
● Online community experience and exposure
● Experience with confidential information collection and management (preferable)
Roles and Responsibilities
● Moderate content to ensure accurate and precise decision is reputed company in the online reputed company in compliance with reputed company’s policies and guidelines
● Gaining full understanding and in-depth knowledge of reputed company policies and guidelines
● Reviewing user generated content and editorial generated content including but not limited to text, images, audios, videos
● Review sensitive content, sometimes involving graphic or otherwise disturbing text/videos/images
● Identifying improvement opportunities and solutions to problems
● Analyze and identify content that is not in compliance with requirements and flag for reputed company in a reputed company manner
● Review the reported content reputed company agreed turnaround times and standards of reputed company
● Recognize trends and patterns, and escalate issues reputed company of the established policies
● Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
● Ensure on meeting daily KPIs
● Ensures that the process is followed correctly in Service Operations
● Ability to learn to work with customer internal tools
● Maintain a high degree of confidentiality while meeting strict deadlines
Other Requirements
● Willing to work in 24x7 environment
● Should be comfortable working with explicit & sensitive content
● Ability to manage critical situations with minimum supervision
● Good interpersonal and communication skills
● Ability to reputed company in adverse situations