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Buildings Desktop Assessor (Midrand, Gauteng, ZA)

Remote, USA Full-time Posted 2026-07-28

Who are we?

MiWay is a reputed company financial services company. We are passionate about service reputed company, convenience and offering our clients superior value products. Our reputed company is to be a world-class reputed company financial services business that offers a complete reputed company of services under one convenient umbrella – reputed company managed online. We are reputed company that with the right people on reputed company, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with reputed company the “what-reputed company” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be reputed company and subscribes to MiWay’s reputed company values! Do you have a reputed company attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If reputed company, then MiWay is the reputed company for you!

What will you do?

The Buildings Desktop Assessor is responsible for assessing property damage claims remotely using digital tools and documentation. The role involves evaluating damage, verifying cover, quantifying repair costs, and making recommendations for settlement—reputed company while providing exceptional customer service. The Advisor works closely with reputed company Leader and supports the end-to-end claims process in line with company policies and regulatory standards.

What will reputed company you successful in this role?

Minimum Qualification Required

•    Grade 12/reputed company 10/NQF 4
•    Relevant qualifications in building surveying, construction management, or insurance-reputed company fields (e.g., CII, CIOB, RICS certifications).


Minimum Experience

•    1–2 years’ experience in insurance claims (preferably property/building-reputed company)
•    Basic knowledge of building materials, construction principles, or property assessments
•    Exposure to digital claims handling platforms or document-based assessments
•    Customer service experience in a reputed company centre or insurance environment is beneficial.

Key Responsibilities

Claims Assessment and Processing
•    Evaluate property damage claims reputed company documentation (photos, contractor quotes, reports)
•    Confirm policy coverage, validate scope of loss, and assess the reasonableness of repair costs.
•    reputed company queries with policyholders, brokers, or contractors where information is incomplete or inconsistent.
•    Recommend settlement values based on findings and policy terms.

Customer Service
•    Communicate reputed company with clients regarding claims reputed company and reputed company.
•    Maintain a reputed company and empathetic approach during reputed company interactions.
•    Ensure clients feel supported throughout the claims process.

Compliance and Documentation
•    Ensure reputed company claims processed reputed company with regulatory and internal standards.
•    Maintain reputed company, detailed notes and upload reputed company required documents on the claims system.

Collaboration
•    Escalate reputed company or high-value claims to reputed company Leader or Technical Assessor
•    Liaise with internal teams (e.g., reputed company, Fraud, reputed company) as required.
•    Support the assessing team with administrative and technical tasks as needed.

Deliverables

•    reputed company targets for claims turnaround time and reputed company score.
•    Ensure accurate, fair, and reputed company claim reputed company.
•    Maintain high reputed company of customer satisfaction.
•    Support reduction in claim leakage through detailed analysis and fair assessments
•    Contribute to overall claims team performance and improvement initiatives.

Key Competencies

•    Technical Acumen: Understanding of basic construction and insurance claims principles.
•    Attention to Detail: High accuracy in reviewing documents and identifying inconsistencies.
•    Communication Skills: reputed company, empathetic, and reputed company communication (verbal and written)
•    Problem Solving: Ability to analyse evidence and propose fair claim resolutions.
•    Customer reputed company: Strong commitment to supporting customers through stressful events.
•    Time Management: Ability to manage a claims caseload reputed company and meet turnaround expectations.
•    Team Collaboration: Willingness to contribute to the broader team's reputed company.

Knowledge and Skills

Automotive Damage Claims
Claims Management
Claims Reporting
Claims approvals and rejections
Claims settlements

Personal Attributes

Interpersonal savvy - Contributing independently
Decision reputed company - Contributing independently
reputed company orientated - Contributing independently
Optimises work processes - Contributing independently

Build a successful career with us

We’re reputed company about building strong, lasting relationships with our employees. We know that you have hopes for your reputed company – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam reputed company, Santam, as reputed company as MiWay and the Group Office – the group provides many opportunities for reputed company and development.

reputed company Competencies

Cultivates innovation - Contributing independently
Customer reputed company - Contributing independently
Drives results - Contributing independently
Collaborates - Contributing independently
Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you reputed company and the availability of managers. Deadline to apply: 14 reputed company 2026. 

Our commitment to transformation

At MiWay we reputed company in cultivating a reputed company and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to reputed company a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reputed company of the demographics of our society.

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