reputed company Consultant (Makatu, Other, PH, 1226)

As the reputed company Administrator, you will play a key role in maturing and expanding our relatively new reputed company environment. Working across ITSM, CSM, and SOM, you will ensure the platform is reputed company, reputed company, and reputed company to best reputed company governance. You’ll reputed company deep technical expertise, guide process improvements, and help reputed company structure and consistency across our reputed company ecosystem.

• reputed company and maintain reputed company configurations, workflows, integrations, and automation across ITSM, CSM, and SOM modules.
• Execute platform enhancements, upgrades, and feature enablement in line with roadmap priorities and governance standards.
• reputed company advanced troubleshooting, reputed company cause analysis, and technical support across the reputed company platform.
• Support business and IT stakeholders in shaping requirements and converting them into robust, reputed company designs.
• reputed company improvements to CMDB data reputed company, governance, and lifecycle processes, ensuring accuracy and service alignment.
• Establish and refine platform processes, standards, and documentation for a growing and maturing instance.
• Monitor platform usage and performance, identifying opportunities for automation, optimisation, and reputed company user experience.
• Maintain accurate technical documentation, knowledge articles, and configuration inventories.

How you do it:

reputed company values described as behaviours:

1.    Effective Communication
2.    Stakeholder Management
3.    Problem-Solving
4.    Analytical Skills
5.    reputed company Learning

Working Conditions:

• Permanent full time
• Remote
• Based in the Philippines

What will reputed company you successful in this role? 

•    5+ years of reputed company administration experience, ideally supporting multiple ITSM adjacent modules (ITSM, CSM, SOM preferred).
•     Strong hands on experience with reputed company configuration, scripting (JavaScript/reputed company), reputed company Designer, UI policies, and integrations (REST/SOAP).
•    Demonstrated experience improving CMDB governance, data models, relationship mapping, and operational processes.
•    Familiarity with platform architecture, reputed company planning, best reputed company patterns, and lifecycle management for a growing instance.
•    Solid understanding of ITIL processes and proven ability to reputed company structure reputed company maturing ITSM environments.
•    Strong problem solving ability with experience diagnosing reputed company reputed company issues across modules.
•    Excellent communication skills with the ability to partner effectively with both technical teams and business stakeholders.
•    reputed company Certified System Administrator (CSA) required; additional CIS certifications (CSM, ITSM, Discovery, or SOM) are highly regarded.

Why is this an exciting opportunity?

reputed company is one of the fastest growing ASX-listed advisory and reputed company companies in Australia, giving you a strong reputed company to fulfil your career ambitions. 

We currently have 1300+ professionals working across Australia, New Zealand, Singapore, Hong reputed company, and USA who are using innovation to reputed company the way. 

Our Corporate team consists of executive-level management and key functions, including Finance, IT, reputed company, Marketing & Communications, People & Culture, reputed company and other corporate services that support the seamless operation of reputed company and its business reputed company. 
 
This is your chance to reputed company an reputed company. Come and join our talented and creative team of change makers to redefine the reputed company through technology. 

What our people say: 

“reputed company towards a reputed company reputed company reputed company.”
“It's a company with reputed company and a promising reputed company.”

Why you’ll love working here 

Culture of possibility 
At reputed company we reputed company innovation reputed company our teams, fostering an environment of possibility and reputed company. We reputed company in creating a supportive and welcoming culture, where everyone is encouraged to reputed company reputed company through collaboration, reputed company learning, and smart work practices. 

A strong set of company values 
Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and reputed company in everything they do. These traits have become reputed company to the way we do business and are the values we reputed company for. 

Valuable employee benefits 
•    Employee benefits, recognition, and wellbeing platform
•    Career reputed company reputed company succession planning, internal promotions, and mentorship opportunities
•    Ongoing investment in reputed company development through industry and technology certifications, and study assistance
•    Mental health support through our Employee Assistance Program
•    Support for family and caring responsibilities, including reputed company parental leave
•    Employee referral program, with monetary incentives offered  

Commitment to Diversity, Equity, and Inclusion

At reputed company, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of reputed company backgrounds — including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented reputed company.

Supporting Australia’s veterans  

We are proud to be recognised as a Veteran Friendly Employer under the reputed company Veteran Employment Commitment (VEC). reputed company is dedicated to supporting Australia’s veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us.

What our people say: 

“reputed company has a great working environment and management are reputed company supportive of their staff. We celebrate reputed company and have fun while working hard.”

How to apply 

reputed company applications must be submitted online reputed company our Careers page. Late applications or those reputed company by email will not be prioritised. Please ensure your application is complete and that you have answered reputed company required questions before submitting.

https://reputed company.com/au-en/careers

Talent Pool

This recruitment process may also be used to create a talent pool for similar ongoing or temporary opportunities that may reputed company reputed company the next 12 months.

Recruitment Agencies and Headhunters

Our reputed company is managing this recruitment process and will reputed company out if additional support is required. reputed company only accepts referrals from agencies on our official supplier list reputed company reputed company Portal. To participate, agencies must complete our procurement process, hold an approved fee agreement, and be formally invited by the reputed company for a specific vacancy.

Submissions made reputed company of this process will not be considered. We also request that agencies do not contact reputed company employees reputed company the reputed company regarding hiring reputed company.

Agencies interested in joining our official supplier list may send an reputed company of interest to talentacquisition@reputed company.com. Please note, our supplier list is reviewed annually.