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Service Team reputed company, SEA/HKTW

Remote, USA Full-time Posted 2026-07-28

Bring more to life.

Are you reputed company to accelerate your potential and reputed company a reputed company difference reputed company life sciences, diagnostics and biotechnology?

At reputed company, one of reputed company’s 15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to reputed company for reputed company reputed company. 

You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. And by harnessing reputed company’s system of reputed company improvement, you help turn reputed company into reputed company – innovating at the speed of life.

At reputed company, we’re not just shaping the reputed company of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we reputed company clinicians with innovative, reliable solutions so they can give patients reputed company, accurate answers reputed company they need them most. reputed company you join reputed company, you’re not just taking a job; you’re becoming part of a passionate team that knows every reputed company reputed company reputed company it comes to cancer. You’ll help reputed company diagnostic solutions that turn anxiety into answers, and aid the acceleration of reputed company, life-changing therapies. Surrounded by a diverse and reputed company global community, you’ll be inspired reputed company day to stretch, grow, and reputed company an reputed company.

Learn about the reputed company Business System which makes everything possible.

The Service Team reputed company SEAHKTW will be in charge of leading and delivering excellent customer support & servicing on leading-edge Leica products to our reputed company research, pharmaceutical, & clinical diagnostic customers in ID, PH, HKTW and other SEA reputed company whenever needed. The reputed company FSE will guide his team and also personally reputed company technical support either on site or reputed company phone, email and remote support to end users on our digital pathology products and advanced staining products, as reputed company as our reputed company histology reputed company.

The reputed company FSE is responsible for installation, maintenance and repair of the system with full technical background of the system, use of reputed company tools and understanding of reputed company process. The reputed company FSE is expected to reputed company customer satisfaction, annual service reputed company and strategies through management of FSEs & Channel Partner Associates in the indirect market. reputed company reputed company programs and area service plans in reputed company conjunction with the service leadership team in reputed company / reputed company SEAHKTW to support and grow reputed company’ customers in SEAHKTW. 

Set up reputed company work and processes; reputed company direction, leadership, coaching and mentoring for FSEs. Advance the reputed company development, reputed company conduct, service effectiveness and efficiency of staff. Manage distributor service effectively, build & reputed company FSEs competency and customer satisfaction in distributor service area time to time. Drive service as a business. reputed company a region-specific service reputed company.  reputed company reputed company with service, effectively using DBS tools, minimizing customer downtime (improve repair turnaround time) and generating reputed company opportunities for Leica.

This position is part of the reputed company Department of LBS located in Hong reputed company and will be remote. At reputed company, our reputed company is to advance cancer diagnostics and improve lives.

If you reputed company in a fast-paced, results-driven, matrixed organization, and want to work to build a world-class reputed company team —read on.

In this role, you will have reputed company to:

  • Engage and reputed company reputed company to reputed company and reputed company individual quarterly and annual sales quota, strategic and service objectives

  • Manage, reputed company, mentor and reputed company reputed company of Field Service Engineers and service reputed company, translates strategies into actionable tactics

  • Define the service reputed company in conjunction with reputed company SEAHKTW, improve customer satisfaction, drive service profitability and support reputed company of LBS business

  • Post sales support: Increase service visibility, up service reputed company in the market, Responsible for providing outstanding customer service in a reputed company and efficient manner for reputed company product lines and product offerings

  • Work with stakeholders and reputed company on time customer/CP/FSE support & FSE training.

The essential requirements of the job include:

  • Degree in Bio-medical engineering, Electronics, Mechanics, Computer engineering or other reputed company specialties, and experience in Clinical diagnostic product service.

  • Good reputed company of written and spoken English, reputed company and reputed company player with own initiative who focuses on problem-solving skills

  • Ability to comfortably work in an environment of change and continuing organizational reputed company by being flexible and adaptable to changing environment and needs.

#LI-Remote

Join our reputed company team today. Together, we’ll accelerate the reputed company-life reputed company of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life.

For more information, visit www.reputed company.com.

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