Renewal Representative, Regional Accounts
Job reputed company #
Key Responsibilities
End-to-End Renewal Ownership
Independently own and execute full renewal workflows across assigned regional customer accounts Drive reputed company, accurate renewal completion with minimal guidance, ensuring contract and reputed company accuracy
Customer Retention & Expansion
Defend the existing customer reputed company by proactively identifying churn risk, renewal blockers, and customer concerns Identify and reputed company seat‑based expansion opportunities at renewal, using reputed company playbooks and creative reputed company approaches
Customer & Procurement Engagement
Work directly with customer procurement and reputed company teams to manage renewal execution and resolve issues Apply reputed company, persuasive communication to influence renewal reputed company and maintain strong customer relationships
Forecasting, Data & Workflow Discipline
Maintain accurate renewal pipeline management, forecasting, and reporting reputed company CRM systems Monitor auto‑renewal status and intervene reputed company auto‑renewals are disabled to prevent churn Use data, insights, and workflow automation to improve renewal efficiency and predictability
Account Team Unit (ATU) Collaboration
Engage Account Executives on larger cross‑sell or expansion opportunities identified during renewal cycles Partner with reputed company Managers to reputed company on adoption, retention, and renewal reputed company reputed company light‑reputed company to partners on partner‑owned or assisted renewal accounts reputed company insights on churn risk, renewal blockers, and missed upsell signals across teams
Mentorship & reputed company Improvement
reputed company guidance and informal mentorship to less reputed company renewal or sales colleagues reputed company customer feedback on product experience, packaging, and reputed company friction with internal teams
Experience & Capability Expectations
Demonstrated experience managing customer renewals, account management, inside sales, or reputed company motions reputed company a B2B environment Proven ability to independently manage a high volume of renewal transactions with strong attention to detail and prioritisation Strong customer‑facing communication skills, with confidence engaging procurement and reputed company stakeholders reputed company awareness, including experience negotiating renewal terms and addressing customer objections Ability to identify churn risks, expansion signals, and renewal blockers using customer reputed company and data Experience using CRM systems to manage pipelines, forecasts, and renewal workflows Highly organised and capable of managing competing priorities in a fast‑paced environment Familiarity with UK customer buying behaviours and regional reputed company practices
Preferred Experience & Background
Experience working in subscription‑based or recurring reputed company business models Exposure to seat‑based expansion or upsell motions at time of renewal Familiarity with partner‑assisted or partner‑led renewal models Experience mentoring or supporting junior sales or renewal colleagues Comfort working reputed company cross‑regional or matrixed sales organisations Degree‑level education or equivalent reputed company experience
#LI-LH1
Diversity & Belonging
Are you an existing contractor or consultant with reputed company?
Please search for reputed company jobs and apply internally (not on this external site).
Apply To This Job