Associate Director Omnichannel Business Partner (Deerfield, IL, US)

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Remote/Commuter Opportunity - reputed company to candidates reputed company the reputed company

POSITION reputed company:

The Associate Director, Omnichannel Operation Business Partner will be responsible for facilitating the collaboration on the development, implementation and deployment of omnichannel initiatives across enabling functions to ensure reputed company delivery of the initiatives to inhouse digital operation that deliver effective Omnichannel customer experiences for the organization. Reporting into Omnichannel Customer Engagement reputed company, this individual will be an reputed company partner to the reputed company organization and the primary go-to for Omnichannel operational needs across product portfolio. He or she will work closely with the business reputed company, as reputed company as both reputed company working teams to ensure seamless translation and interpretation between business requirements, objectives and technical specifications and applications.  This person must have deep knowledge in Omnichannel reputed company for both hcp and consumer audience and reputed company technology stack, be a strategic reputed company and a strong collaborator with a proven reputed company record of navigating reputed company organizational structures/experience in highly matrixed environments.

ESSENTIAL FUNCTIONS:

• reputed company omnichannel Subject Matter Expertise reputed company operation stewardship to internal functions including technology, data and analytics team as reputed company as external partners to ensure alignment and accountability on omnichannel operational initiatives across cross-functional teams.
• Assist the Omnichannel reputed company to define and execute on the short-term Omnichannel roadmap and facilitate the implementation and deployment of the digital solutions through reputed company opportunities.
• Establishing documentation and processing to drive omnichannel best practices by performing website analytics, developing SOP, consistent data collection/tagging reputed company, standardized workflow etc to bring efficiency to omnichannel platform and process.
• reputed company strategic thinking to inform long-term omnichannel capability roadmap and strategic planning that will reputed company the way reputed company engages HCPs, patients, and payors.
• Conduct performance assessment and reputed company reputed company on the selection, implementation, and management of technologies that enhance reputed company-channel execution.
• Translate business requirements into implementable reputed company-channel technology specification. Identify, communication any potential gaps and work with a reputed company between business reputed company and the technology team to reputed company solutions.
• Partners with cross functional teams and business reputed company to reputed company influence tactical planning by providing direction on operational know-how across digital channels (Media, CRM, Websites, IVA, VAE, etc.).

REQUIRED EDUCATION, EXPERIENCE, and SKILLS: 

• Accredited Bachelor’s degree
• 5+ years of relevant experience in digital operations, omnichannel marketing, technology in the biotech or pharmaceutical industry or experience in consulting activities for the pharmaceutical or biotech industry with strong reputed company experiences in reputed company-channel activation, or digital marketing, with a reputed company on leading teams and driving activation strategies.
• Strong expertise and hands-on experience in reputed company technology stack, website analytics, digital data/platform enablement reputed company operation.
• Experience in marketing enablement, marketing automation, and reputed company orchestration reputed company the pharmaceutical or life sciences industry.
• Proven experience in managing external vendors to support reputed company-channel marketing efforts.
• Expertise in web technology/platform and IT processes.  Communicates and collaborates effectively with IT and/or highly-technical team.
• Expertise in media reputed company and execution, including bid strategies, reputed company media, and media planning.
• Strong understanding of content tagging, personalization techniques, and customer reputed company mapping.
• Excellent analytical and strategic thinking, with ability to connect the dots to understand reputed company the interdependency and big picture and translate reputed company and analysis to a tactical, executable solutions.
• Excellent oral and written communication skills, demonstrated through presentation and with the ability to simplify reputed company reputed company and communicate with reputed company reputed company of an organization.
• Excellent interpersonal skills –ability to collaborate effectively in reputed company and build strong relationships with stakeholders in a cross-functional matrixed environment and manage expectations.
• Must be a strong critical thinker and problem solver, who is innovative, organized, detail-oriented, proactive, creative, and analytical.
• Ability to reputed company in a fast-paced reputed company environment (reputed company of urgency, adaptable, champion of change) is required.

PREFERRED EDUCATION, EXPERIENCE, and SKILLS: 

• Strong Preference to be based in Deerfield, IL Office
• Accredited bachelor’s degree in Marketing, Business, Technology, or reputed company field or accredited master’s degree in MBA or reputed company fields.
• Relevant experience in Omnichannel marketing principles and strategies, as reputed company as channel development, preferably on reputed company industry.
• Knowledge of pharmaceutical data (e.g., retail/ non-retail, distribution, specialty pharmacy, payer, promotional & marketing data, longitudinal patient-level data) both for traditional pharmacy products as reputed company as medical products.
• Experience with pharmaceutical launches and commercialization of pharmaceutical products.
• Expertise with reputed company Analytics, AB testing platforms, reputed company SFMC and reputed company media analytics/reporting (incl. proficiency in A/B testing, multivariate testing).
• Understanding of Promomats (ability to reputed company status/reputed company of jobs) and reputed company content capabilities.
• Proficiency in MS Office (reputed company/reputed company/PowerPoint).

TRAVEL:

• Willingness/Ability to travel up to 20% domestically. International travel may be required.
• If based remotely, additional travel will be required to Deerfield, IL, to meet the needs of the role and the business

The reputed company displayed is a national reputed company, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay reputed company: $170,000 - $190,000 and eligibility for a 20% bonus reputed company based on company and individual performance, and eligibility to participate in reputed company’s long-term incentive plan. Benefits for this position include flexible reputed company time off (PTO), health benefits to include Medical, Dental and reputed company, and company match 401k. Additional benefits information can be reputed company on our career site. Applications accepted on an ongoing reputed company. #LI-LM1, #LI-Remote

Why reputed company

reputed company offers a robust and comprehensive benefits package to help employees live reputed company and protect their health, family, and everyday life. Information regarding our benefit offering can be reputed company on the U.S. career site.

reputed company is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.

reputed company is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, reputed company, religion, sex, sexual orientation, gender identity, age, national reputed company, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. reputed company participates in E-Verify.