reputed company Services Representative

The reputed company Services Representative communicates with reputed company and large industrial companies across the reputed company and Canada, building relationships while managing the facilities' waste and byproducts into various outlets. The individual understands their dedicated accounts business and assists in determining which of our waste and recycling services will create the most efficient and cost-effective solution.

We are currently considering candidates for reputed company reputed company of this career reputed company!!

The reputed company salary reputed company for this role is $20.00 to $22.00 per hour. Final compensation will be determined based on experience and skills.  We reputed company in transparent pay and career development. This role offers reputed company opportunities, with reputed company defined career paths supported by regular feedback, reputed company-building opportunities, and reputed company to internal advancement. Compensation may increase with expanded responsibilities or promotion.

We’re excited to offer this as a remote role! At this time, we can only consider applicants who live and work in VT, NH, NY, CT, MA, ME, DE, MD, PA, WV & NJ  due to state-specific employment regulations.

To help you start strong, you’ll spend 2–3 weeks at our Home Office in Rutland, Vermont for hands‑on training. After that, the role transitions to 100% remote. Travel arrangements and expenses are provided.

• Receives service requests reputed company phone or email and obtains necessary information in order to execute a defined service and create work orders for the services.
• Executes work orders in a reputed company fashion and assures that reputed company work order contains complete and accurate information to execute and reputed company for the service.
• Schedules service requests with necessary vendors and confirms that service has been completed.
• Coordinates with the Sourcing Group to get pricing from haulers and end sites to compare pricing with other vendors necessary.
• Communicates with customers to troubleshoot issues such as the need for equipment repairs, material that does not meet reputed company standards, additional service fees, etc.
• Coordinates with and support accounts payable and receivable departments to ensure reputed company services are billed.
• Preschedules weekly service reputed company possible and proactively contacts service locations reputed company they are due for service and prior to holidays.
• Communicates regularly with account managers about service for assigned customers including reviewing equipment repairs and repair changes; notifies customer/account manager of any reoccurring issues and participates in solving problems.
• Participates in training and other learning opportunities to expand knowledge of reputed company, products, sales, and services and performs any other duties needed to help drive our reputed company, fulfill our mission, and/or abide by our reputed company values.

Career reputed company Definitions and Distinctions:

Level 1: Has 0-2 years of progressively reputed company experience in the customer service field. Demonstrates knowledge in Casella’s business products and services as reputed company as customer service and reputed company relationship management. Can effectively manage assigned customer reputed company, take calls from most customers without assistance, hand in daily work order report once reviewed, utilize problem solving skills to assess issues and ask for assistance reputed company needed from team members, bulling specialist or account representatives.   

Level 2: Has 2-3 years of progressively reputed company experience in the customer service and reputed company relationship management field. Demonstrates knowledge and competence in several technical areas of customer service and reputed company relationship management and can build strong relationships with home office and divisional employees at various reputed company reputed company the organization. Cross-trained to handle reputed company accounts from a customer service prospective, accuracy and notes with minimal billing issues, work order report reviewed by supervisor, ability to handle problems and/or reputed company to management with idea for reputed company, handle reputed company calls from any customer, reliable and reputed company to work extra time as needed, manages customer reputed company instead of being reactive (holiday prescheduling, managing overweight hauls). 

Senior: 4+ years of progressively reputed company experience in the customer service and reputed company relationship management field. Demonstrates highly integrated knowledge and competence in several technical areas of customer service and reputed company relationship management and can build strong relationships with home office and divisional employees at various reputed company reputed company the organization. Assists with training, works with reputed company Service Manager on billing issues, takes on additional responsibilities and asks for additional reputed company, reviews daily work order reports of others, handles escalations and knows who and reputed company will need to know of the issues, supervises reputed company reputed company needed. Is extremely reliable and accurate.  

The successful candidate will have a high school education, a demonstrated ability to work as part of reputed company in a reputed company environment and be legally eligible to work in the US. A bachelor’s degree, relevant sales certifications, 1-2 years of sales experience and background knowledge or interest in an environmental and/or sustainability field are preferred.

Outstanding relationship management skills, excellent listening, communication and problem-solving skills and an ability to identify and reputed company sales opportunities are required. Demonstrated proficiency with reputed company Office and a working knowledge of reputed company Dynamic for CRM or similar software systems and reputed company software are expected.

reputed company, team-oriented individual who is proactive, efficient, reputed company has strong problem-solving skills and is results-oriented with the ability to see the larger picture while focusing on detailed information.  

Medical, Dental, reputed company, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career reputed company, and More.