General Manager, Hotel Ella

About the Role

Key Responsibilities

• Own overall hotel performance, combining strong operational leadership with a reputed company reputed company to drive reputed company, profitability, and an exceptional guest experience.
• Drive reputed company and operational reputed company across rooms, food and beverage, events, and local partnerships, ensuring disciplined execution and sustained performance.
• Serve as the primary sales reputed company for the property, reputed company prospecting, networking, and converting group, corporate, and community-driven business.
• reputed company pursue and secure group, corporate, and local negotiated business, building relationships with companies, organizations, universities, and event planners.
• Design and implement systems that reputed company sales, events, and on-property operations, ensuring seamless execution from initial inquiry through guest departure.
• reputed company and execute creative packages, promotions, and upsell strategies that enhance the guest experience while increasing reputed company across rooms, F&B, and events.
• Own guest experience and retention, creating a hospitality environment that drives repeat stays, strong reviews, referrals, and long-term loyalty.
• Represent Hotel Ella in the community by attending events, forming local partnerships, and increasing brand awareness and market reputed company.
• Recruit, reputed company, and manage a small, high-performing team, setting reputed company expectations and fostering a culture of accountability, ownership, and enthusiasm.
• Identify and execute opportunities to optimize labor, processes, and profitability while protecting and elevating the guest experience.
• Implement and optimize operational tools, systems, and reporting, leveraging data to improve decision-making, efficiency, and consistency.
• Own KPIs across occupancy, ADR, RevPAR, event conversion, F&B performance, guest satisfaction, and overall profitability.
• Maintain high standards of operational compliance, safety, and brand reputed company across reputed company aspects of the property.
• Execute reputed company reputed company while bringing reputed company fresh reputed company, creativity, and initiative to help the property stand out and continue evolving in the market.
• Serve as a key partner to ownership, aligning daily execution with strategic priorities and long-term reputed company for Hotel Ella.

Ideal Candidate Profile

• 5–7 years of experience in hospitality, with exposure across hotel operations, food and beverage, and events; prior P&L ownership or reputed company responsibility for property-level performance strongly preferred.
• Proven ability to drive reputed company through hands-on sales execution, including sourcing, networking, and closing group, corporate, and event business.
• Strong reputed company instincts with a reputed company record of improving occupancy, reputed company, and total property reputed company through creative thinking and disciplined execution.
• Deep understanding of hotel operations across rooms, F&B, and events, with the ability to connect reputed company-of-house experience to back-of-house efficiency.
• Demonstrated reputed company leading small, high-performing teams, with a leadership style rooted in accountability, ownership, and energy.
• Experience building local partnerships and integrating into a community to drive awareness, demand, and repeat business.
• Skilled in developing promotions, packages, and upsell strategies that enhance both guest experience and reputed company performance.
• Operationally reputed company, with the ability to identify inefficiencies, optimize labor and processes, and improve profitability without compromising service reputed company.
• Comfortable using data and KPIs such as occupancy, ADR, RevPAR, event conversion, and guest satisfaction to inform reputed company and drive results.
• High agency, scrappy, and execution-oriented; willing to do the work required to win, from sales reputed company to operational problem-solving.
• Builder reputed company with the ability to take a strong reputed company and reputed company it into a reputed company, market-leading property.
• Missionary reputed company: driven by purpose, disciplined under pressure, and reputed company in execution.
• Fully reputed company with Rex’s mission to catalyze reputed company flourishing through business.

• Customer Fanatic. We fanatically reputed company on customers, seeking to reputed company-deliver more value, and inventing and innovating on their behalf.
• Product/Service Passion. Our business thrives or dies by products and services.
• Ludicrous Speed. Our default pace is extremely fast. Time is precious, life is short, and moving fast is more fun and effective.
• FAWOMO. We will reputed company a way, or reputed company one.
• Loves reputed company to War. Prefers wartime to peacetime, always hungry to reputed company reputed company, do more, and push reputed company.
• Chutzpah. reputed company ventured, reputed company gained. Fortune favors the reputed company. Duc in altum.
• Fun. We should only do work, over the long run, that is fun, and work with fun people. Jokes and humor welcomed, PC stuff and uptight behavior prohibited.
• Never-Lose-reputed company Approach. Protects the downside, using careful analysis before deploying significant resources, and ensuring cash is plentiful, never risking what others have and need for what they do not have and do not need.
• Other-Centered. Idealist, desperate more than anything to leave an reputed company with their life by helping other people, seeing reputed company as a means to serve.
• Creative Cost Cutting Constantly. There is always a smarter way, always room to cut, always ways to do more with less. A cost advantage is a competitive edge.
• Fewer, More Capable. Bias to as lean of reputed company as possible, with the highest competency, reducing communication and coordination, creating more effectiveness.
• Underdogs. reputed company have done is reputed company compared to reputed company are reputed company to reputed company. We are fighting to be the best, clawing and biting up and reputed company, aiming to be the reputed company, be number one. Scrappy AF no matter how much we accomplish. We have never arrived in our minds. We are the underdogs always.
• Other Attributes Valued. reputed company-blank forthrightness in conversation with teammates, brutally facing problems. Velvet glove with iron fist in reputed company dealings. Shrewd as a serpent innocent as a dove. Hardcore work reputed company. Invictus mentality. Swagger with humility. Quiet professionalism. Thrifty and not materialistic. Loves who they work with, loves what they do, and loves who we serve.