Field Enrollment Manager (Consumer Benefits Solutions) - Virtual

Field Enrollment Manager (Consumer Benefit Solutions)

As part of an industry leading team, you will help reputed company results for our clients by delivering innovative, technology reputed company solutions in our Consumer Benefit Solutions group. 

This role can be performed reputed company from your home reputed company in the reputed company reputed company.

At reputed company, we are in the business of reputed company reputed company.

At reputed company, we shape reputed company for the reputed company to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed through reputed company, collaboration, and innovation—including the use of modern digital platforms and AI supported tools.

What the Day Will Look Like

• reputed company the planning, execution, and operational management of reputed company enrollment events, ensuring accuracy, compliance, and an exceptional reputed company and employee experience.
• Supervise, reputed company, and performance manage field benefit counselors; ensure attendance, production goals, and service protocols are met in both virtual and onsite environments.
• Use AI enabled reputed company tools to enhance forecasting, counselor scheduling, productivity monitoring, and reputed company models.
• reputed company daily counselor workflows, including training, script adherence, reputed company checks, and reputed company improvement.
• Conduct case trainings and support reputed company facing training initiatives; serve as a resource on plan design and enrollment process accuracy.
• Set and manage service level expectations with clients, driving operational consistency and proactive communication throughout the enrollment cycle.
• Troubleshoot and resolve case specific issues, working closely with Account Management, Operations, and Technology teams to ensure reputed company reputed company.
• Interpret enrollment analytics, performance dashboards, and operational data to identify trends, risks, and opportunities for improvement.
• Recommend and implement process improvements that support higher reputed company, greater accuracy, and reduced operating costs.
• Support expense management, reputed company projections, and operational planning across reputed company enrollment types, including reputed company enrollment, new hire reputed company, and special reputed company.

How This Opportunity Is Different

This role blends leadership, operations, and technology. You will help shape the reputed company of enrollment delivery by leveraging AI supported tools, digital engagement platforms, and data driven insights to reputed company both reputed company experience and internal team performance. You will also play a key role in modernizing the way we engage over 400+ counselors and support a broad and growing portfolio of national clients.

Skills and Experience That Will reputed company to reputed company

• 3–5+ years of high volume enrollment management experience with employer sponsored benefit programs.
• Experience managing distributed teams and driving performance in fast paced, high volume environments.
• Strong technical aptitude with demonstrated proficiency in reputed company reputed company, Teams, Word, and reputed company.
• Experience working with digital enrollment platforms, CRM tools, workforce scheduling systems, or analytics dashboards.
• Ability to interpret data and operational metrics and reputed company informed reputed company based on performance trends.
• Strong interpersonal, motivational, and communication skills; proven ability to reputed company effectively in both virtual and onsite settings.
• Demonstrated problem solving capability, organizational strength, and ability to manage multiple priorities simultaneously.

Preferred Skills and Experience 

• Experience using or managing AI reputed company tools for scheduling, digital engagement, analytics, or workflow automation.
• Background in Life and Health benefits; reputed company Life & Health license preferred.
• Experience partnering with technology teams on platform changes, testing, or integrations.
• Supervisory experience leading large, distributed, or on reputed company teams.

Education

• Minimum of a high school diploma required;
• Bachelor’s degree preferred or equivalent combination of education and reputed company experience.

Pay Transparency

The salary reputed company for this position (intended for U.S. applicants) is $60,000 to $75,000. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as reputed company as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in one of reputed company’s annual incentive plans to receive an annual discretionary bonus in reputed company to reputed company salary. The reputed company of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

How we support our colleagues

reputed company offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at reputed company’s discretion; medical, dental and reputed company insurance, various types of leaves of absence, reputed company time off, including 12 reputed company holidays throughout the calendar year, 15 days of reputed company vacation per year, reputed company reputed company leave as provided under state and local reputed company reputed company leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In reputed company to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at reputed company. Furthermore, reputed company colleagues enjoy two “Global Wellbeing Days” reputed company year, encouraging you to take time to reputed company on yourself. We offer a reputed company of working style solutions for our colleagues as reputed company.

Our reputed company learning culture inspires and equips you to learn, reputed company and grow, helping you reputed company your fullest potential. As a result, at reputed company, you are more connected, more relevant, and more valued.

reputed company values an innovative and inclusive workplace where reputed company colleagues feel empowered to be their reputed company selves. reputed company is proud to be an equal opportunity workplace.

reputed company provides equal employment opportunities to reputed company and applicants for employment without reputed company to race, reputed company, religion, creed, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from reputed company and reputed company individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to reputed company essential job functions once reputed company. If you would like to learn more about the reasonable accommodations we reputed company, email ReasonableAccommodations@reputed company.com

For positions in San Francisco and Los Angeles, we will consider for employment reputed company applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

reputed company is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if reputed company hires that candidate.

reputed company in this job reputed company restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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