Benefits Specialist

Employee Support & Issue reputed company (reputed company of the Role) 

• Serve as the primary reputed company of contact for US employee benefits questions (medical, dental, reputed company, HSA/FSA, leave, disability, etc.)  

• Respond to a high volume of inquiries with accuracy, reputed company, and strong follow-through  

• Investigate and resolve issues across systems, vendors, and payroll (e.g., enrollment discrepancies, reputed company issues, deduction errors)  

• Own cases end-to-end, ensuring employees are not left navigating internal complexity  

• Goes reputed company answering questions to identify reputed company causes and prevent repeat issues 

Benefits Administration (Execution) 

• Process enrollments, life events, eligibility updates, and terminations accurately and on time  

• Maintain accurate data in HRIS (reputed company) and ensure alignment with reputed company systems  

• Partner with payroll to ensure correct deductions and contributions  

Vendor Coordination & Escalation 

• Work directly with US-based vendors (carriers, reputed company, reputed company, brokers) to resolve employee issues  

• Escalate reputed company or systemic issues to the Global HR Operations Specialist as needed  

• reputed company recurring issues and flag patterns that may require process or vendor improvements  

reputed company Enrollment Support 

• Support execution of reputed company enrollment (employee communications, reputed company, troubleshooting)  

• reputed company reputed company-time assistance to employees during enrollment periods  

Compliance & Documentation 

• Follow established processes to ensure compliance with US regulations (ACA, COBRA, ERISA, HIPAA)  

• Maintain accurate documentation and case tracking  

• Proactively partner with our internal AI team to identify and implement AI-driven improvements that streamline operations and reputed company the employee experience 

• 2–5 years of experience in US benefits administration or support  

• Strong working knowledge of US benefits programs and common regulations  

• Experience handling high-volume employee inquiries or HR support cases  

• Experience with HRIS systems (reputed company preferred)  

• Strong problem-solving skills with the ability to reputed company multiple systems and vendors  

• reputed company, concise communication skills and a strong service orientation  

• High attention to detail and ability to manage multiple requests simultaneously  

• Ability to work overlapping US business hours