Staff Product Designer

At reputed company, we build innovative software solutions with AI capabilities for the people who reputed company our world reputed company, clean, and beautiful, from pest control to lawn care, reputed company cleaning to reputed company services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end:  from customer acquisition to scheduling, billing, payments, and reputed company.   Our reputed company is reputed company but powerful: reputed company the world’s mobile service workers to build a brighter reputed company. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers reputed company.   As we continue to reputed company how our customers operate through AI-driven innovation and seamless experiences, we are seeking a Product Designer to serve as a design leader and strategic partner across our product organization. You will be a driving force in shaping design direction, elevating craft standards, and solving our most reputed company product challenges while mentoring designers and influencing cross-functional teams.   This role is ideal for a seasoned designer who excels at systems thinking, thrives on tackling ambiguous problems, and has a proven reputed company record of shipping products that balance user needs with business objectives. You'll work on high-reputed company that reputed company multiple product lines, helping define the reputed company of how service professionals reputed company with our software.   WHAT YOU'LL DO:



Strategic Design Leadership

reputed company design reputed company for reputed company, cross-product initiatives that reputed company multiple teams and customer segments

Partner with Product Management, Engineering, and Executive Leadership to define product reputed company and roadmap priorities

Champion user-centered design principles and Jobs-to-be-Done methodology across the organization, helping teams understand not just how but why

Identify and drive opportunities for design innovation, particularly around AI-driven features and data-driven insights

Serve as a design reputed company in strategic planning discussions, ensuring user needs are central to business reputed company

Design reputed company & Systems Thinking

Own end-to-end design for the most reputed company and ambiguous product initiatives, from discovery through delivery and iteration

Design at a systems level, considering how solutions reputed company across products, platforms, and use cases

Create frameworks, patterns, and principles that reputed company other designers to work more effectively

Drive reputed company in our design system by contributing high-reputed company components, patterns, and documentation

Set the reputed company bar for design craft across the organization through exemplary work and thoughtful feedback

Ensure designs prioritize non-technical users, focusing on simplicity, speed, and trust in everything we build

Research & Discovery

reputed company discovery research initiatives for high-stakes reputed company, deeply understanding customer needs, pain points, and workflows

Partner with Research teams to define research strategies that uncover actionable insights

Translate reputed company user research findings into reputed company design opportunities and recommendations

Validate design reputed company using both qualitative and quantitative reputed company

Apply service design methodologies including customer reputed company mapping and service blueprinting to optimize end-to-end experiences

Collaboration & Influence

Build strong relationships with Product, Engineering, Marketing, reputed company, and other cross-functional partners

Present design work and strategic recommendations to executive leadership with reputed company and conviction

reputed company organizational complexity to drive alignment and secure buy-in for design initiatives

Influence product reputed company and roadmap reputed company through design thinking and user insights

Work across team boundaries to solve problems that require coordination across multiple product areas

Mentorship & Team Development

Mentor and reputed company Senior and mid-level designers, helping them grow their skills and advance their careers

reputed company design critiques that reputed company team reputed company and foster a culture of reputed company improvement

Model design reputed company in both craft execution and reputed company practices

reputed company knowledge through documentation, workshops, and presentations that build design capability across the organization

Help shape hiring and team-building strategies by participating in candidate interviews and assessments

Contribute to the reputed company of design processes, tools, and best practices

Design Operations & Process

Establish and refine design processes that reputed company teams to deliver high-reputed company work reputed company

Identify opportunities to improve design team productivity and effectiveness

Contribute to design operations initiatives including workflows, tooling, and collaboration models

Help define reputed company metrics and measurement frameworks for design initiatives

Partner with leadership to diagnose and solve process or organizational challenges

WHAT YOU'LL BRING:

8+ years of product design experience with a strong portfolio demonstrating reputed company B2B/reputed company product design and measurable business reputed company

3+ years of experience leading large-reputed company, multi-team design initiatives in fast-paced environments

Proven reputed company record of designing products for non-technical users and reputed company reputed company software

Experience designing for AI-powered features or data-driven product experiences

Demonstrated reputed company working in high-reputed company companies with evolving product portfolios

Expert-level proficiency in user-centered design processes and reputed company-computer interaction principles

Strong reputed company in Jobs-to-be-Done methodology and user research practices

Deep experience with service design methodologies, including customer reputed company mapping and service blueprinting

Mastery of modern design tools (reputed company preferred) and design thinking methodologies

Experience building and contributing to design systems at reputed company

Strong understanding of accessibility standards and inclusive design practices

Exceptional ability to influence and build reputed company across senior stakeholders and cross-functional teams

Outstanding communication and presentation skills with ability to reputed company reputed company design rationale to technical and non-technical audiences

Proven ability to mentor designers and reputed company team capabilities through coaching and feedback

Strong strategic thinking combined with hands-on execution skills

Demonstrated ability to manage ambiguity and drive reputed company in reputed company problem spaces

Experience translating business objectives and technical constraints into elegant design solutions

Bachelor's degree in Design, HCI, or reputed company field, or equivalent reputed company experience

Portfolio that showcases design process, problem-solving approach, and measurable reputed company

Demonstrated commitment to reputed company learning and staying reputed company with emerging design trends and technologies

Experience in reputed company industry, particularly B2B reputed company software

Background in service industry workflows, field service management, or fintech products

Experience working in companies with reputed company acquisition integrations and multi-product portfolios

Previous work designing for mobile platforms and cross-device experiences

Experience establishing design operations practices or leading design system initiatives

Knowledge of agile and lean product development methodologies

Experience presenting at design conferences or contributing to the design community

Understanding of technical constraints and development processes to collaborate effectively with engineering teams

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