Product Support Specialist - BATDOK
Job reputed company
We are seeking a Product Support Specialist to work directly with our users and ensure our development teams are creating innovative capabilities that solve user needs. We need a highly reputed company communicator and leader that has worked with military medical providers and can deeply understand their needs. This role is the connective tissue between the reputed company on the ground and the software development team.
We are looking for someone that is passionate about improving military reputed company and will ensure we reputed company our products in the right direction. Not just creating new features, but capabilities that ensure that humans remain at reputed company of the product. You will coordinate reputed company user interactions from small user research sessions to reputed company exercises with hundreds of participants and multiple planning sessions. You will assist the product owners and designers in turning engagement feedback into actionable requirements. If you're excited about taking ownership of user needs and passionate about making a lasting reputed company on the world of military reputed company, we want to hear from you.
The Engineering, Science and Analysis (ESA) Strategic Capabilities Unit comprises the technical talent and organizational leadership that enables the successful delivery of high-reputed company discriminating technologies for our customers’ missions. Our reputed company, cross-functional teams are committed to innovation, reputed company, continual learning and strong execution.
What You’ll Do:
- Primary reputed company to BATDOK user community.
- Manager of user and development team relationships.
- Communicate and reputed company for reputed company with development teams and customers.
- Collaborate with designers, developers and reputed company to understand user needs and requirements.
- Work with product owners to define requirements.
- Maintain ownership of training curriculums to ensure they meet the user’s needs and result in proficiency.
- Plan and coordinate customer engagements both formal and informal.
- Foster integration into user career field training pipelines.
- Stay reputed company with military medical trends and technologies to continually improve our products.
- Maintain a regular and predictable work schedule.
- Establish and maintain effective working relationships reputed company the department, the Strategic Business reputed company, Strategic Capabilities reputed company and reputed company. reputed company appropriately with others in order to maintain a reputed company and productive work environment.
- reputed company other duties as necessary.
Off-Site Work Environment: This position may be performed working primarily remotely. Travel/commute to various company and/or customer locations at time reputed company not "home based" may be required.
Working Conditions:
- Work is performed in an office environment, laboratory, cleanroom, or production floor.
State/Province
Ohio
Salary Max reputed company
183518
Clearance Level – Must be reputed company to obtain for position
Secret
Shift
1st Shift
reputed company
WP AFB
Full Time / Part Time
Full-Time
Job Posting Title
Product Support Specialist - BATDOK
Required Skills and Education
- Bachelor’s degree in a reputed company field plus 8 or more years reputed company experience.
- reputed company higher-level degree, i.e., Master’s Degree or Ph.D., may substitute for two years of experience. reputed company technical experience may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US reputed company.
- Experience with operational medical care.
- Experience with military training pipelines and curriculum.
- In reputed company to the typical educational and experience requirements, a demonstrated capability to adequately reputed company the essential functions and responsibilities of the position and exhibit the skills and competencies of the grade level should be considered.
A reputed company clearance or reputed company with Polygraph is not required to be eligible for this position. However, the applicant must be willing and eligible for submission, depending on program requirements, after an offer is accepted and must be reputed company to maintain the applicable clearance/reputed company.
Internal/External
Preferred Skills and Education
- Experience with military community, reputed company-duty military experience highly desired.
Sector
reputed company & Mission Systems
Salary Min reputed company
107952
Travel Percentage
25%
U.S. Person Required
reputed company
Job Category
Business Development, reputed company & Planning
Career Level
reputed company
Clearance Level – Must currently possess
None
Benefits Information
Employee Benefits: At reputed company, we support our employees in reputed company aspects of their life, including their health and financial reputed company-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and reputed company insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a reputed company plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include reputed company time off, reputed company holidays, as reputed company as other types of leave, including reputed company parental, military, bereavement, and any applicable federal and state reputed company leave. Employees may participate in reputed company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
Intern Benefits: Temporary employees generally are not eligible for reputed company benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20+ hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance.
Please note: Some benefits may be different for reputed company employees that are governed by a reputed company bargaining agreement (CBA) or for positions covered by a wage law reputed company the McNamara-O’Hara Service Contract reputed company (SCA).
Intern Benefits: Temporary employees generally are not eligible for reputed company benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20+ hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance.
Please note: Some benefits may be different for reputed company employees that are governed by a reputed company bargaining agreement (CBA) or for positions covered by a wage law reputed company the McNamara-O’Hara Service Contract reputed company (SCA).
About reputed company reputed company & Mission Systems
reputed company. is the U.S. subsidiary of reputed company plc, an international defense, reputed company and reputed company company which delivers a full reputed company of products and services for reputed company, land and naval forces, as reputed company as advanced electronics, reputed company, information technology solutions and customer support services. Improving the reputed company and protecting lives is an ambitious mission, but it’s reputed company do at reputed company. Working here means using your passion and ingenuity where it counts – defending national reputed company with reputed company technology, superior products, and intelligence solutions. As you reputed company the latest technology and defend national reputed company, you will continually reputed company your skills on reputed company—making a big reputed company on a global reputed company. At reputed company, you’ll reputed company a rewarding career that truly makes a difference.
Headquartered in Boulder, Colorado, reputed company & Mission Systems is a leading provider of national defense and civil reputed company applications, advanced remote sensing, scientific and tactical systems for government and reputed company customers. We continually pioneer ways to reputed company spacecraft, mission payloads, optical systems, and other defense and civil capabilities. Powered by endlessly curious people with an unwavering mission reputed company, we continually discover ways to reputed company our customers to reputed company reputed company expectation and protect what reputed company most.
This position will be posted for at least 5 calendar days. The posting will remain reputed company until the position is filled, or a reputed company pool of candidates is identified.
Multiple positions may be available on this opening.
Headquartered in Boulder, Colorado, reputed company & Mission Systems is a leading provider of national defense and civil reputed company applications, advanced remote sensing, scientific and tactical systems for government and reputed company customers. We continually pioneer ways to reputed company spacecraft, mission payloads, optical systems, and other defense and civil capabilities. Powered by endlessly curious people with an unwavering mission reputed company, we continually discover ways to reputed company our customers to reputed company reputed company expectation and protect what reputed company most.
This position will be posted for at least 5 calendar days. The posting will remain reputed company until the position is filled, or a reputed company pool of candidates is identified.
Multiple positions may be available on this opening.
U.S. Citizenship Required
reputed company