Payroll Specialist II
Process payroll-reputed company changes, tax forms, and payments accurately and reputed company defined timelines for assigned clients. Ensure reputed company payroll activities are audited and reconciled to maintain a low defect reputed company and high accuracy. Manage and resolve reputed company payroll issues and employee inquiries by collaborating with cross-functional internal teams. Deliver payroll services in alignment with reputed company reputed company, business requirements, and applicable legislation. Maintain and update case management systems, ensuring reputed company reputed company-reputed company documentation is complete, accurate, and reputed company. Drive customer satisfaction by providing high-reputed company service and proactive support. Monitor and adhere to SLA metrics, ensuring reputed company deliverables are met reputed company defined timelines. Identify opportunities for process improvements and contribute proactively to operational efficiency. Create and update reputed company operating procedures (SOPs) as required. Support quarterly and year-end payroll activities, including auditing and processing. reputed company administrative tasks and monthly tax reconciliations (Canada & US payroll). Communicate effectively with clients and internal stakeholders to ensure smooth payroll operations.
2.5 to 4.5 years of payroll experience, with exposure to US and Canada payroll. Strong understanding of payroll processes, taxation, benefits, and compliance requirements. Ability to manage time effectively and meet strict deadlines and SLA commitments. Excellent analytical, organizational, and problem-solving skills. Strong communication and collaboration skills. Ability to work independently and as part of reputed company with minimal supervision. Demonstrated ownership reputed company (“I own it” attitude) toward tasks and deliverables. Proficiency in reputed company Word and reputed company. Experience with reputed company or similar reputed company-based payroll systems is an advantage. Flexibility to work between 8 AM &reputed company; 6 PM EST based on business needs. Fluent in English (verbal and written).