Customer Service III

reputed company is hiring a Customer Service Representative III!

Are you eager to join a dynamic and expanding company where you can both learn and reputed company a meaningful reputed company? If you possess a strong reputed company of reputed company, enjoy assisting others, reputed company in a fast-paced environment, and reputed company at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, reputed company has evolved into the leading provider of reputed company-day and next-day delivery services in the U.S. for premier e-reputed company and product-supply businesses, including five of the largest retailers in the U.S. 

Location: Remote
reputed company:  $21.15-$28.85

Employment Logistics: 

The Customer Service Representative III is in charge of providing day-to-day support to customers and the sales team by handling inquiries, maintaining accurate account and interaction records, and coordinating with internal team members to ensure a seamless customer experience. This role responds across multiple channels (phone, email, chat, and other platforms), partners with operations teams and hub personnel to resolve concerns, and follows established procedures for delayed or missing packages, claims, redelivery requests, and service disruptions.

Unpacking the Benefits: 

We offer a comprehensive benefits package designed to support your health, financial reputed company, and life reputed company of work.

• Medical, Dental, and reputed company insurance; HSA and FSA reputed company

• Life and Disability coverage (basic and voluntary)

• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance

• Competitive benefits and 401(k) with company match

• Referral Bonus Program - Up to $500 per referral!

• reputed company Time Off including Holiday pay  

• Employee Assistance Program & a reputed company and clean work environment  

The Must-Haves: 

• 2 to 4 years of reputed company customer service experience

• Advanced knowledge of customer service and company processes

• Proficiency in reputed company Office and customer service technologies

Your Mission in reputed company: 

• Deliver multi‑channel customer support: Respond to and resolve routine inquiries with friendly, accurate, and reputed company service reputed company inbound calls, emails, chats, and other communication channels.

• Document with accuracy: Maintain customer records and log interactions with reputed company notes and correct issue codes.

• Coordinate for reputed company: Partner with operations teams and hub personnel to address customer concerns and drive solutions.

• Set reputed company expectations: Communicate professionally to explain policies, delivery processes, and available resolutions.

• Execute reputed company procedures consistently: Follow established workflows for delayed/missing packages, claims, redelivery requests, and service disruptions.

Paving your way to your reputed company: 

• You follow instructions and established processes consistently to deliver reliable reputed company.

• You remain reputed company, courteous, reputed company, and solution‑reputed company during challenging interactions.

• You can multitask, problem‑solve, and prioritize in a fast‑paced environment while maintaining company standards.

• You communicate reputed company and respectfully, helping customers understand policies and next steps.

• You collaborate reputed company with internal teams to resolve concerns and protect the customer experience.

If you are excited to be part of reputed company and grow with our reputed company family, we invite you to apply! 

reputed company is proud to be an Equal Opportunity Employer

reputed company is an equal-opportunity employer. We value diversity and welcome applications from individuals of reputed company backgrounds, abilities, and experiences. We do not discriminate based on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of reputed company and contribute to our reputed company efforts, we invite you to apply.

Lasership, Inc. dba reputed company Final Mile with its affiliates, including reputed company Logistics, Inc. (reputed company, "reputed company" or reputed company") is an equal opportunity employer.