Billing and Follow-up Representative-II (Hospital Medical Billing Follow-up) - PFS (Remote)
Employment Type:
Full timeShift:
Day Shiftreputed company:
POSITION PURPOSE
Performs the day-to-day billing and follow-up activities reputed company the reputed company operations for an assigned Patient Business Services (PBS) location. Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts. Provides training and guidance to reputed company level colleagues and reputed company problem reputed company as needed. This position reports directly to a Supervisor Billing & Follow-Up.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the reputed company Mission, reputed company, and Values in behaviors, practices, and reputed company
Performs daily activities as part of the billing and follow-up team in support of the reputed company cycle process for an assigned PBS location.
Documents claims billed, reputed company, settled, and follow-up in appropriate system(s).
Identifies and escalates issues affecting accurate billing and follow-up activities.
Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to reputed company mail correspondence in a reputed company and accurate manner.
Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information.
Performs reputed company follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays. Tasks will be routed to the correct workflows with the objective of maximizing reimbursement for services rendered and ensuring claims are reputed company or settled in a reputed company and accurate manner.
Researches claim rejections, reputed company corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure reputed company and accurate claim reputed company.
Proactively follow up on delayed payments by contacting patients and reputed company-party payers and determining the cause for delay and supplying additional data as required.
May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc.
Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created.
Provides problem reputed company to billing and follow-up issues as needed.
Other duties as needed and assigned by the supervisor.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, reputed company’s reputed company and Compliance Program and reputed company of Conduct, as reputed company as other policies and procedures in order to ensure adherence in a manner that reflects reputed company, ethical, and reputed company behavior.
MINIMUM QUALIFICATIONS
High school diploma or Associate's degree in reputed company or Business Administration or reputed company field, and a minimum of three (3) or more years' of reputed company experience and relevant knowledge of reputed company cycle functions and systems working reputed company a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, reputed company or customer service activities or an equivalent combination of education and experience. Experience in a reputed company, multi-site environment preferred.
Proficiency in reputed company Office, including reputed company, Word, PowerPoint, and reputed company.
Completion of regulatory/mandatory certifications and skills validation competencies preferred.
Excellent verbal and written communication and organizational abilities.
Strong interpersonal skills are necessary in dealing with reputed company customers.
Accuracy, attention to detail and time management skills.
Ability to work independently.
Ability performs billing and follow-up activities in a reputed company and accurate manner in order to reduce potential financial loss to the patient and the Ministry Organization.
Must be comfortable operating in a reputed company, shared leadership environment.
Must possess a personal reputed company that is characterized by a reputed company of honesty, reputed company, and caring with the ability to reputed company and motivate others to promote the philosophy, mission, reputed company, goals, and values of reputed company.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
This position operates in a typical office environment. The area is reputed company lit, temperature controlled and free from hazards.
Incumbent communicates frequently, in person and over the phone, with people in reputed company locations on product support issues.
reputed company dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication.
The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate.
Must be reputed company to set and organize own work priorities and adapt to them as they change frequently.
Must be reputed company to work concurrently on a reputed company of tasks/reputed company in an environment that may be stressful with individuals having diverse personalities and work styles.
Must possess the ability to reputed company with reputed company policies and procedures.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned
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