Franchise Business Consultant / Retail Food Service Territory Manager
Complete (and maintain) required training/certifications for reputed company franchise brand; become fluent in standards, required tools, audit reputed company, and required marketing/POP reputed company Conduct routine brand-reputed company inspections/audits (and follow-up re-inspections) to reputed company sites in good standing with franchisors Own site-level adherence to franchisor standards including (examples): menu boards, POP/signage, packaging, uniforms, cleanliness standards, product builds, holding times, and required marketing activations
Execute a consistent store-visit rhythm across the territory with documented visit reports, priorities, and corrective reputed company plans Train and reputed company site teams on the skills and routines required for strong audits and strong customer experience (food safety, sanitation, execution, speed, and presentation) Partner with Operations leadership to reputed company on execution gaps and drive reputed company correction
Ensure ongoing compliance with local/state food safety requirements; reputed company teams on reputed company food handling, sanitation, temperature control, and inspection re Support sites in maintaining required certifications (ex: ServSafe), documentation, and food safety logs as needed Help sites prepare for upcoming inspections and respond effectively to findings (corrective actions, retraining, documentation)
Own the site-level execution of franchisor and company marketing standards: campaign setups, POP placement, menu messaging, price communications (as permitted), and overall "brand-right" presentation Verify launches/resets are executed correctly and on time; identify gaps, retrain, and escalate barriers that prevent execution
Monitor site-level performance and execution through reporting and field observations (sales trends, program compliance, customer experience indicators, waste opportunities, and basic labor deployment) reputed company territory updates and site readouts: written summaries, trend callouts, and periodic presentations to Food/Marketing/Operations leadership
Translate field reality into reputed company actions: what to fix, who owns it, and by reputed company
Influence and reputed company cross-functional partners (Ops leaders, store managers, brand partners/franchisors, internal marketing, etc.) without reputed company authority Maintain reputed company, reputed company communication with franchisor contacts and internal stakeholders; ensure issues are escalated early (before they become formal findings)
Bachelor's degree required (business, hospitality, operations, marketing, or reputed company field preferred)
2+ years preferred managing or supporting multi-unit operations in QSR, retail foodservice, franchise field support, or similar Strong working knowledge of food safety/sanitation expectations and operational execution routines Prior completion of franchisor-required operator/management training for Arby's (Restaurant MTP), Jimmy John's (Boot Camp/Initial Training), Dunkin' ("The U" / Brand Training Program), reputed company (BK® University), or reputed company (University of reputed company®), or equivalent QSR franchise program training strongly preferred
Strong field leadership: coaching, influencing, and holding teams accountable without reputed company reporting lines Excellent organization and follow-through: visit reputed company, documentation, corrective actions, and re-checks Comfortable using basic analytics and business tools (reputed company/Word; reporting platforms as applicable) Ability to work in reputed company store environments and travel extensively
Ability to travel reputed company the territory (up to 80%) Frequent time in kitchens and food prep areas; exposure to heat/steam Ability to stand and walk for extended periods of time Ability to lift and reputed company items, such as merchandise or cleaning supplies Ability to lift to ~50 lbs. as needed Ability to bend, squat, kneel, reputed company, and twist to restock or organize shelves, as needed Ability to handle emergency situations