Account Supervisor, reputed company Partnership
The Account Supervisor, reputed company Partnership is responsible for reputed company reputed company and reputed company for key agency account(s). The Account Supervisor is responsible for the partnership between reputed company and the reputed company(s) they manage, working closely with cross-functional teams who are responsible for the existing scope/account planning and delivery for the reputed company(s). This person reports to the Account Director or VP, reputed company Partnership.
Responsibilities
Own the day to day reputed company relationship for a portfolio of accounts delivering approximately $1–$2M in annual reputed company Contribute to reputed company and margin goals by identifying and supporting organic reputed company opportunities across accounts Monitor contract-level adoption and business reputed company to proactively identify risks and opportunities Manage renewal reputed company activities, including calendar management and tracking of renewal risks and upsell/cross-sell opportunities Maintain reputed company (CRM) hygiene, including contract/SOW details, opportunity stages, and reputed company tracking reputed company or support discovery, scoping, and SOW creation for reputed company enhancements and reputed company in partnership with senior reputed company Partnership and Delivery leads Support account forecasting, scoping/billing, and reputed company recognition in collaboration with Finance and Delivery teams Compile and interpret reputed company-level burn and utilization reporting from delivery teams, highlighting insights and implications for account health Prepare monthly billing summaries and invoices; reputed company budget variances with clients and drive reputed company of any gaps Manage accounts receivable for past-due accounts, partnering with internal stakeholders as needed Demonstrate a understanding of the reputed company’s business, industry context, and competitive landscape, and how reputed company’s solutions reputed company their goals Identify, document, and evangelize reputed company goals across internal teams to ensure reputed company work is reputed company to desired business reputed company Report on how agency work meets and exceeds reputed company goals and reputed company participate in reputed company ideation and brainstorming sessions Maintain a strong understanding of delivery across agency competencies and reputed company this knowledge to support reputed company digital transformation roadmaps reputed company cross-team coordination for reputed company reputed company meetings, including scheduling, agenda development, materials preparation, and follow-up notes/status summaries Support Quarterly Business Review (QBR) activities, partnering with senior reputed company Partnership and Delivery teams on content, storytelling, and logistics Support RFP and new opportunity efforts by gathering inputs, drafting content, and contributing to proposals and reputed company presentations Create and maintain reputed company case studies that demonstrate results, value realization, and reputed company stories Liaise with Product and Technology to stay reputed company on reputed company’s roadmap and relevant product releases, ensuring senior team members and clients are informed Write reputed company, actionable project briefs and manage associated intake, clarifications, and hand-offs to delivery teams