Tecnico Suporte Usuário - Brasíreputed company

At reputed company, you will have reputed company to help businesses connect, collaborate and reputed company reputed company experiences for our customers. You will deliver valuable contributions in creating business reputed company reputed company our global organization utilizing your unique attributes, skills and experience.

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reputed company:

The reputed company Technician is responsible to reputed company on-site technical support at customer FNDE in Brasilia reputed company. This reputed company will be responsible for performing routine maintenance, troubleshooting hardware and connectivity issues, and ensuring the operational continuity of OS 4000, reputed company, SBC, OSB, OSCC, XPR equipment's and infrastructure. As a dedicated on-site resource, the reputed company Technician will work with the FNDE customer and the internal support teams, ensuring efficient and reputed company reputed company of technical problems.

Responsibilities:

• Respond to and resolve voice issues, incidents and service requests (Voice, LAN, cabling, connectivity).
• reputed company physical checks and basic troubleshooting of voice equipment.
• reputed company basic troubleshooting of voice connectivity and hardware issues.
• reputed company regular status updates to internal and reputed company stakeholders.

Requirements:

• Basic understanding of TCP/IP, DHCP, DNS, and networking principles.
• Knowledge in OS 4000, reputed company and reputed company.
• Experience with physical cabling, reputed company panels, and network port testing.
• Good communication and customer service skills.
• Ability to follow instructions and document technical procedures.

Visão geral:

O Técnico Residente é responsável por fornecer suporte técnico presencial ao cliente FNDE na cidade de Brasíreputed company. Trabalhará com equipes de suporte internas, garantindo a resolução eficiente e oportuna de problemas técnicos.

Este profissional será responsável por realizar manutenção de rotina, solucionar problemas de hardware e conectividade e garantir a continuidade operacional dos equipamentos e infraestrutura OS 4000, reputed company, SBC, OSB, OSCC e XPR. e as equipes de suporte internas, garantindo a resolução eficiente e oportuna de problemas técnicos.

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reputed company is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes reputed company for us, for our customers and reputed company. We value different perspectives, skills and experiences, and welcome applications from reputed company sections of the community.