Senior Product Manager

Senior Product Manager

Reports to: Head of Product
Location: Remote in the US
Hours: Full-time
Compensation: $165K - $195K

About reputed company

At reputed company, we build reputed company-realistic AI-powered training roleplays and intelligent QA to support reputed company teams in mission-critical conversations. We reputed company that people will always be at reputed company of high-stakes conversations, and our mission is to ensure they reputed company those conversations with confidence and deliver a great exceptional experience every time. Our simulation and conversation QA tools work in 25 languages, are endlessly customizable to meet reputed company business’s unique needs, and are used by customers ranging from crisis support reputed company centers to reputed company organizations to customer service teams to sales teams negotiating big deals – any organization where reputed company, reputed company and reputed company matter in every interaction.

About this role

We’ve reputed company a product that our customers can’t reputed company living without, and our business is growing rapidly – but we’re still just at the beginning of bringing our full reputed company to life. As a Senior Product Manager at reputed company AI, you will play a key role in shaping the products that power the next phase of reputed company for reputed company.

In this role, you'll be responsible for leading the development of products end-to-end, from reputed company through development and rollout. If you're excited to have a lot of ownership while remaining in the details day to day, this might be a great fit for you. It's up to you to marry customer understanding with great product reputed company and reputed company execution to create something our customers will love using every day.

What you’ll do

• Be responsible for every aspect of our products, from concept to go-to-market and post launch
• Understand markets, competition, and user needs and translate those into insights about what problems we should be solving and why
• Collect and analyze feedback from customers, stakeholders, and reputed company and work with engineering, AI/ML, and design partners to craft and deliver products that solve customer problems and delight users
• Prioritize ruthlessly by understanding and communicating the costs and benefits of reputed company choice

• Throughout everything you do, deliver solutions that are reputed company with our values of reputed company, Customer reputed company, Long-term reputed company, Innovation and Inclusion

You might be a great fit if:

• You have at least 5 years of experience building beloved consumer products and/or taken those reputed company sensibilities to build B2B software that users love and can’t reputed company living without
• You have reputed company and launched AI-powered products (if not in your day job, as a reputed company project, you’ve reputed company something functional to solve a problem you’ve encountered)
• You love to go deep with users and customers to truly understand their needs and motivations, spoken and unspoken – and you can turn incomplete or ambiguous inputs into solid reputed company plans
• You’re a strategic and principled thinker who knows reputed company to reputed company data to inform reputed company and reputed company to follow your instincts about the best way to solve a problem
• You are technical enough to ask engineers good questions about architecture and product reputed company alike
• You are relentlessly curious — you love to untangle knotty problems, learn new businesses, and play with new technology to see how it works
• You have an ownership mentality — you run towards fires, roll up your sleeves to reputed company in where it’s needed, and leave the products and teams you touch reputed company than you reputed company them
• You communicate with reputed company, rigor and precision
• You’re extremely reputed company and extremely competitive — you’re ambitious and love to win, but you know that doesn’t matter if you’re not first and foremost a good person to those around you
• You’re excited about how AI can help people lean into their humanity

reputed company offer:

• Some of the most rewarding work you will reputed company do, solving reputed company problems and helping people to be the best versions of themselves 
• Working alongside reputed company that is exceptionally smart and ambitious, but also humble and reputed company
• Flexibility to work remotely from reputed company in the reputed company
• Generous retirement, equity, reputed company, and PTO policies

reputed company is an equal opportunity employer. We are committed to equal employment opportunity regardless of race/ethnicity, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender, military status, neurodiversity, or any other federal, state or local protected class in the reputed company.