Development & Communications Associate

Coast to Coast Legal Aid of South Florida is a non-profit organization providing free civil legal services to low-income residents. They are seeking a Development & Communications Associate to enhance visibility and fundraising efforts through integrated marketing and communications strategies.

Responsibilities

• Develop and manage content across digital, print, and media platforms while ensuring consistent brand voice and alignment with CCLA’s mission
• Support digital advertising, SEO, and graphic design efforts, and use data and KPIs to align messaging with target audiences and measure communications impact
• Manage CCLA’s social media channels (Facebook, Instagram, LinkedIn, X/Twitter, YouTube, TikTok, Google Business Profile, and Link Tree)
• Create and schedule posts, track engagement, and analyze performance metrics
• Ensure timely responses and consistent community interaction
• Support marketing efforts for fundraising campaigns, events, and donor outreach
• Assist in producing campaign collateral for Giving Tuesday, year-end appeals, and special initiatives
• Update donor communications and maintain storytelling that highlights CCLA’s impact
• Update website content and assist with managing online resources
• Track analytics to improve website engagement and user experience
• Assist with planning, promoting, and documenting CCLA events, including educational workshops, fundraising events, and community outreach activities
• Capture photos and videos for marketing use
• Work closely with the Development, Program, and Executive teams to ensure cohesive messaging
• Maintain media lists, contact databases, and marketing archives
• Manage outreach software including email marketing (ex. Constant Contact), social media (ex. Hootsuite), and donor management (ex. Donor Perfect)
• Develop and implement data management and generate solicitation lists for online and offline fundraising programs
• Participate in continuous professional development and trainings
• Assist in advancing CCLA’s Strategic Plan goals
• Maintain CCLA’s nonpartisan identity and adhere to all applicable rules, regulations, and guidance from funders in communications
• Other duties as assigned

Skills

• Bachelor's degree in marketing, Communications, Public Relations, Journalism, or related field (or equivalent experience)
• 1–3 years of experience in marketing, communications, or nonprofit outreach preferred
• Strong writing, editing, and storytelling skills
• Proficiency with social media platforms and content creation tools (e.g., Canva, Adobe Creative Suite)
• Working knowledge of email marketing tools and website CMS platforms (e.g., Constant Contact, WordPress, Hootsuite, InDesign)
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect
• Due to funder requirements, all applicants must pass a background check before employment begins

Benefits

• Medical, vision, dental (100% employer paid for individual coverage)
• Life, short-term, long-term disability insurance (100% employer paid coverage)
• Supplemental insurance
• 403(b) plan (tax-sheltered annuity plan) with an employer contribution
• Substantial discounts on gym memberships, parks, travel, pet insurance, and more
• Substantial paid time off package which includes, vacation, sick leave and over 12 holidays a year
• Flexible work schedule by temporarily working a hybrid schedule 2 days in the office and 3 days working remotely

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