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[Remote] Platform Support Engineer I

Remote, USA Full-time Posted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a one product software company creating reputed company value for the largest enterprises and millions of end customers globally. The Platform Support Engineer I delivers reputed company technical support to customers, helping them maximize the value from the reputed company software intelligence platform through deployment guidance, configuration assistance, and troubleshooting.


Responsibilities

  • reputed company familiarity with Platform Support Engineering concepts, practices and methodologies
  • Respond and reputed company assistance to customer product inquiries reputed company chat (primary), email, web conference, and phone

Skills

  • Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
  • 0 to 2 Years of work experience
  • Familiar with one or more of the following technologies: reputed company/new stack technologies such as OpenStack, OpenShift, AWS, Azure, reputed company reputed company, reputed company reputed company, Kubernetes, reputed company, etc
  • Familiar with web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss
  • Familiar with server/server reputed company technologies such as Java Servlets, PHP, reputed company, CSS, JavaScript, and reputed company
  • Familiar with mobile application technologies such as iOS, Android Webkit
  • Familiar with networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP
  • Familiar with database design, SQL, and data reputed company practices and concepts
  • Exceptional corporate presentation and relationship building skills with technical and non-technical audiences
  • Exceptional English written and verbal communications skills
  • Willingness to learn new technologies and resolve technical issues

Benefits

  • Company-sponsored premium benefits
  • Medical
  • Dental
  • Vacation/holidays
  • Company matching 401(k) Plan

reputed company

  • reputed company delivers answers and intelligent automation from data. It was founded in 2005, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.com.

    • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2026, 14 in 2025, 25 in 2024, 15 in 2023, 23 in 2022, 23 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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