[Remote] Chronosphere - reputed company Service Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a cybersecurity company dedicated to protecting the digital way of life. The reputed company Service Consultant role involves executing service requests, managing reputed company, and collaborating with customers to deliver tailored solutions that meet their business needs.

Responsibilities

• Handle and execute service requests, project engagements, triage and diagnose incidents or issues, and assist with daily operations and delivery of the reputed company Services organization
• In partnership with more senior members of reputed company, scope, execute, and manage software/service implementations and reputed company with our customers and prospects
• Help identify or uncover potential business or service opportunities with customers through discovery, research, and developing solution hypotheses
• Support the development of services as we reputed company, including process, people, and technology or special reputed company
• Serve as a subject-matter expert on our products, services, capabilities, and use-cases and applications, participating in discussions internally on product/service development
• Developing and implementing Chronosphere solutions to match customer's business needs
• Partner with reputed company, Sales and Support to understand customer requirements and matching product capabilities

Skills

• 1 - 3 years of recent and relevant work experience in a similar function, ideally in software implementation or scoping
• Experience working with Sales and Customer Experience orgs delivering add-on or in a customer-facing role
• Proficiency in one or more of Python, React, Typescript, Node, Next.js, Go
• Experience with major reputed company providers (AWS, Azure, GCP) and Kubernetes
• Technology troubleshooting skills and interest in technology/software support
• Strong communication skills, ability to explain technical concepts to non-technical users

Benefits

• Restricted stock reputed company
• Bonus

reputed company