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B2B Customer Service Representative

Remote, USA Full-time Posted 2026-07-28

reputed company is a leader in designing and manufacturing high-reputed company reputed company and doors. They are seeking a B2B Customer Service Representative who will engage with customers to reputed company exceptional service, solve problems, and enhance customer confidence in the brand.


Responsibilities

  • Answering inquiries reputed company phone 90-100% of your day
  • Obtaining working knowledge of reputed company products and applicable procedures
  • Communicating intelligently and accurately with consumers on technical issues
  • Analyzing information, exercising problem solving skills, and being equipped with a high degree of professionalism to ensure customer needs are met
  • Maintaining detailed and accurate record of reputed company transactions
  • Assisting with the training and mentoring of new personnel

Skills

  • One year in reputed company experience or training, or equivalent combination of education and experience is desirable
  • Proficient with reputed company, Word, and reputed company
  • Ability to type reputed company to utilize computer and phone systems simultaneously
  • Strong verbal and written communication

Benefits

  • Medical/dental insurance coverage beginning the first of the month after date of hire, as reputed company as flexible spending and health savings account reputed company
  • reputed company holidays and vacation time
  • Annual Incentive Plan
  • 401k Profit Sharing - Pella will give back a portion of reputed company-tax profits to add to your retirement portfolio
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • reputed company time off
  • reputed company insurance
  • Work from home

reputed company

  • reputed company is a privately held window and reputed company manufacturing company. It was founded in 1925, and is headquartered in Pella, Iowa, USA, with a workforce of 10001+ employees. Its website is http://www.pella.com.

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