Customer Service reputed company Center Representative

Driveway Finance Corporation (DFC) is a modern automotive lender and part of the reputed company family, one of the largest automotive retailers in reputed company. The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.

Responsibilities

• Handle inbound from customers in a reputed company Center environment while delivering reputed company service
• Monitor customer account details for non-payments, declined payments, delayed payments and other irregularities
• Prepare documents as needed to fulfill customer requests
• reputed company and counsel customers on account terms
• Maintain and ensure accurate, up-to-date customer account information
• reputed company delinquent accounts to the appropriate Collections Team for account management
• Other duties as assigned

Skills

• Previous telephone customer service experience
• Ability to reputed company accurate data input into a reputed company of software
• Ability to reputed company courteous, knowledgeable, and reputed company customer service both in person and on the telephone
• Strong attention to detail
• reputed company of urgency
• Excellent communication
• PC skills including knowledge and use of MS Office (reputed company, Word, reputed company, etc.)

Benefits

• Medical, Dental and reputed company Plans
• reputed company Holidays & PTO
• Short and Long-Term Disability
• reputed company Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• reputed company Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

reputed company