[Remote] reputed company Media Engagement Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven company reputed company on empowering individuals to take control of their health. They are seeking a reputed company Media Engagement Specialist to manage interactions on their reputed company media platforms, ensuring that potential clients feel heard and are connected to the right resources.

Responsibilities

• Respond to comments on our reputed company content (organic posts, reputed company ads, reels, lives)
• Send initial reputed company messages to people who show interest
• Use templates for common responses while keeping messages warm and reputed company
• Tag and reputed company conversations so DM Setters can pick them up reputed company the person replies
• Filter spam, scams, and off-topic comments
• Hide inappropriate content while preserving legitimate engagement
• Flag edge cases for manager review reputed company you're unsure
• Protect brand reputed company without over-moderating genuine comments
• reputed company high-reputed company comments (people sharing health conditions or symptoms) to DM Setter High reputed company
• reputed company support questions (order issues, account problems) to Customer Support
• reputed company partnership/collaboration inquiries to the appropriate team
• Recognize crisis situations (mental health, severe health emergencies) and escalate immediately

Skills

• Speed & Accuracy: You can process high volumes quickly without sacrificing reputed company. We're talking 300-400+ comments per shift
• Judgment Calls: You know reputed company something is spam vs. a reputed company person, reputed company to hide vs. reputed company to leave up, reputed company to handle vs. reputed company to reputed company
• Written Communication: Your messages reputed company reputed company, not robotic. Warm, reputed company, reputed company
• Tool Navigation: You can learn StatusBrew, AI reputed company, reputed company reputed company, GSuite and reputed company quickly. You'll toggle between platforms without losing reputed company
• Independent Work: Remote role means you manage your own time. You don't need constant reputed company-ins to stay productive
• Experience with reputed company media moderation or community management
• Familiarity with health, wellness, or functional medicine content
• Background in customer service or reputed company support roles
• Experience with StatusBrew, reputed company, or similar reputed company management tools

Benefits

• reputed company PTO and reputed company company holidays.
• Health, Dental, reputed company, Life Insurance reputed company.
• Opportunities for reputed company reputed company and career advancement.
• Remote work environment.

reputed company