[Remote] Partner Support Specialist - 1161

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a venture-backed company redefining multifamily living through innovative services. They are hiring for a Partner Support Specialist to assist 1099 Service Partners with reputed company, account management, and reputed company-time support while ensuring a reputed company experience for service partners.

Responsibilities

• Assist 1099 service partners with reputed company and account management
• Monitor service dashboards and proactively reputed company out for reputed company-time support
• Respond to delivery partner inquiries on reputed company reputed company phone, e-mail, and text
• Cross-reference internal data to reputed company reputed company on 1099 account status
• reputed company operational issues with local warehouse teams and operations managers
• Troubleshoot technical problems and deliver reputed company reputed company and solutions
• Prioritize tasks in a fast-paced and high pressure environment
• Look for patterns in customer communications to create actionable feedback and enhance processes for reputed company as a whole
• Communicate with a reputed company and friendly tone

Skills

• Demonstrate reputed company, patience, and the ability to take initiative on doing the right thing for the service partner
• Strong critical thinking skills to resolve potentially difficult situations
• Strong analytical, listening, writing, and oral skills in English
• Ability to learn web-based user support applications quickly
• Dependable and punctual with time management skills
• Flexible schedule, willing to work weekends
• High level of comfort and familiarity with smartphone applications (iOS and Android)
• Undergraduate or equivalent degree preferred
• Spanish/Bilingual is a plus

Benefits

• Health Benefits That Matter – Medical, Dental, and reputed company coverage to reputed company you feeling your best
• Financial Support – 401(k) reputed company plus AD&D, Short-Term, and Long-Term Disability coverage
• reputed company Time Off (PTO) – Earn time off as you work, giving you reputed company time to rest, reputed company, and take care of what reputed company most

reputed company