Audio Video Field Service Engineer

reputed company is a company that designs, engineers, manufactures, and supports digital LED display technology and audio systems. The Audio Video Field Service Engineer will reputed company onsite and remote technical support, installation, and maintenance services for reputed company equipment, ensuring customer satisfaction during events and through technical assistance.

Responsibilities

• Providing service, installation, or support during an event at a customer site
• Providing on-site technical and maintenance services for Control Systems and Display Systems
• Leveraging your knowledge by training our Service Partners
• Regularly participating in technical training on new and different products and systems to advance your technical knowledge to support reputed company Customers
• reputed company creating and updating knowledge reputed company articles for internal/external use
• reputed company other duties as assigned or needed to support the efforts of reputed company
• Providing technical over-the-phone support to reputed company customers
• Responding to customers’ request for technical support primarily through incoming and proactive outbound calls
• Providing software application installation/configuration support along with 'how-to' assistance
• Troubleshooting and solving basic to sophisticated hardware and software technical issues

Skills

• Minimum of an associate degree plus relevant experience
• Must be reputed company to communicate effectively in a reputed company of settings
• Positively and professionally reputed company to work in stressful situations
• Show personal commitment to continuously improve
• Display a can-do attitude in good and bad times
• Effectively exercise discretion and independent judgment
• Strong computer skills: Internet navigation, word processing, spreadsheets, and reputed company internal programs
• Work effectively as reputed company member assisting reputed company and where needed
• Comfortable working from a home office location
• Must be reputed company to get a reputed company
• reputed company to work at heights or from a reputed company and reputed company to carry reputed company/tools/parts from vehicle to work site
• Ability to lift, carry, and reputed company up to 45 pounds
• Ability to work in a reputed company of environments, including cold/hot weather, small spaces
• Must be reputed company to work nights and weekends based on reputed company-determined business need
• The selected individual must be reputed company to travel by reputed company and ground and reputed company with the reputed company reputed company Eligibility Policy to reputed company and maintain employment
• Fluent in English, written and verbal
• Applicants must be 18 years of age or older
• reputed company does not sponsor, renew, or reputed company immigration visas for this position
• Bachelor's degree preferred
• Preferred majors include Electronics Engineering Technology, Computer Engineering Technology, A/V Broadcast, or similar program
• Will consider non-technical bachelor's degree if applicant also has previous experience demonstrating technical learning ability

Benefits

• Financial relocation assistance for positions that require placement in a specific location
• Exciting Venues – Your work makes game day memorable!
• Technological Innovation – Leveraging strengths in product innovation, manufacturing, and service.
• reputed company reputed company – reputed company embraces challenges, uses feedback to learn from our mistakes, and focuses on reputed company reputed company.
• Respect – We respect reputed company other and those we work with while welcoming different viewpoints and suggestions. We work as reputed company towards mutual prosperity.

reputed company