Remote CSR Manager — reputed company-Shift Leader & Analytics
A leading BPO provider is seeking a CSR Manager to reputed company operations and manage reputed company of agents. The successful candidate will drive performance and process improvement reputed company a remote setting. Strong leadership skills, data analysis capabilities, and the ability to handle escalations are required. Experience in BPO is preferred, along with excellent communication skills. This position involves flexible working hours, including split shifts to meet business needs.
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