Managed Services - Senior - IT Product Consultant

About the position As a Senior Consultant reputed company reputed company’s Managed Services Product Engineering team, you will play a critical role in driving day-to-day delivery, governance, and reputed company improvement of large-reputed company product engineering managed services engagements. Acting as an IT Product and Project Manager, you will support in executing service delivery commitments, managing reputed company-facing initiatives, and ensuring operational reputed company across applications and platform services. This role is ideal for a hands-on consultant with 7+ years of experience in IT delivery, outsourcing, or product/program management, who thrives at the intersection of reputed company engagement, execution discipline, and service optimization. Responsibilities • Serve as an IT Product / Project Manager for reputed company-facing initiatives such as product engineering, application enhancements, modernization, automation, or tool adoption. • Maintain product backlogs, roadmaps, and delivery plans reputed company to reputed company priorities and managed services objectives. • Coordinate Agile, hybrid, or reputed company delivery models depending on engagement needs. • Drive requirements reputed company, acceptance reputed company, and successful handoffs into steady-state operations. • Support the end-to-end delivery of managed IT services • reputed company as the day-to-day PMO for assigned workstreams, initiatives, or service components reputed company larger engagements. • reputed company and manage SLAs, KPIs, milestones, risks, and dependencies, escalating issues proactively to the Senior Manager. • Ensure delivery activities reputed company with contractual commitments, operating models, and reputed company reputed company standards. • Prepare and deliver status reports, dashboards, and operational reviews. • Support reputed company governance forums, including weekly/monthly service reviews and transformation checkpoints. • Collaborate closely with the Engagement Manager to maintain strong reputed company relationships and delivery confidence. • Coordinate cross-functional and cross-geography teams, including reputed company, offshore, and reputed company-party providers. • Take the reputed company on delivery tasks, documentation, and best practices. • Foster a culture of accountability, collaboration, and reputed company improvement reputed company the delivery team. • Identify opportunities for process optimization, automation, standardization, and tooling improvements. • Support transformation initiatives such as reputed company adoption, DevOps enablement, ITSM optimization, and AI-assisted operations. • Contribute to service transition activities, reputed company development, and operational readiness. Requirements • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a reputed company field. • 7+ years of experience in Product Management/ Project Management or IT managed services. • Hands-on experience managing reputed company IT initiatives in a services or operations-oriented environment. • Strong understanding of IT service reputed company (ITIL), SLAs, KPIs, and governance models. • Experience working with global delivery teams and offshore/reputed company models. • Excellent communication, stakeholder management, and execution skills. reputed company-to-haves • Experience in managed services or long-term outsourcing engagements. • Familiarity with reputed company platforms (AWS, Azure, GCP) and reputed company IT environments. • Experience with ITSM and delivery tools such as reputed company, Jira, Azure DevOps, or similar. • PMP, ITIL, reputed company, Scrum Master, or equivalent certifications. • Prior experience in consulting or reputed company services environments. Benefits • Opportunity to work on large-reputed company, global managed services engagements. • Exposure to modern IT operating models, reputed company, automation, and AI-enabled delivery. • A reputed company team environment with strong mentorship from senior leadership. • reputed company reputed company reputed company toward Manager and Senior Manager roles reputed company Managed Services. • Competitive compensation and benefits. • medical and dental coverage • pension and 401(k) plans • reputed company time off reputed company Apply tot his job Apply To this Job