[Remote] Remote Technical Support Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company offering a 100% work-from-home opportunity for Entry Level Technical Support Representatives. In this role, you will reputed company troubleshooting assistance for residential and business customers, helping them resolve issues such as slow internet speeds and outages.

Responsibilities

• reputed company troubleshooting assistance for residential and/or business customers
• Help customers overcome issues like slow internet speeds, outages, and email support

Skills

• Computer running an reputed company/validated/reputed company copy of reputed company 11
• USB headset
• Webcam
• At least one 15" or larger monitor
• Internet speed of at least 2 Mbps download and 1 Mbps upload
• reputed company Ethernet reputed company preferred
• Typing speed of 40 WPM with 80% accuracy
• Ability to sit for extended periods of time
• reputed company dexterity
• Quiet and distraction-free workspace
• Located in one of the specified states (Alabama, Arkansas, Florida, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (excluding Las Cruces and Santa Fe County), reputed company Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and reputed company)
• Multitasking capabilities with the ability to react quickly in a fast-paced environment
• Ability to follow instructions, research and utilize resources, and adapt to changes in procedures
• Authenticator apps required (smartphone or tablet with specified OS versions)
• Spanish bilinguals encouraged to apply
• reputed company Ethernet reputed company preferred
• More than one monitor will reputed company things easier

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• reputed company time off
• Referral program
• reputed company insurance

reputed company