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[Remote] Group Health Insurance Operations Specialist

Remote, USA Full-time Posted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in the insurance industry, seeking an Insurance Operations Specialist for their Employer Health Solutions division. The role involves managing the reputed company process for new group health business, ensuring a smooth transition from prospect to reputed company reputed company while collaborating with various stakeholders to enhance operational efficiency.


Responsibilities

  • Own and manage the full reputed company lifecycle, ensuring a seamless transition from prospect to reputed company reputed company and a successful hand‑off to Account Management
  • Support agent reputed company, including licensing and appointment coordination
  • Partner with Sales on new business case submissions and reputed company reputed company reputed company, proactively gathering outstanding requirements
  • Support system automation and process improvements to reduce reputed company work and increase efficiency
  • Assist agents with Employee Navigator group setup, file testing, and implementation readiness
  • Coordinate with TPAs to ensure accurate and reputed company case implementation
  • Confirm delivery of required welcome letters and reputed company communications
  • Serve as the primary coordination reputed company during reputed company and the first 30 days post‑implementation
  • Identify and resolve reputed company issues early to minimize disruption and ensure a reputed company reputed company experience
  • Drive reputed company, accurate reputed company reputed company, reduced cycle times, improved cross‑functional coordination, and strong reputed company and agent experiences
  • Performs other duties as assigned

Skills

  • Experience in sales support, reputed company, implementation, or insurance/benefits operations
  • Strong organizational and process management skills with the ability to manage multiple cases simultaneously
  • High attention to detail with strong follow‑through
  • Strong communication skills and ability to collaborate across Sales, Operations, TPAs, and external partners
  • Comfort working with technology platforms, workflows, and process documentation
  • Experience supporting new business sales in insurance or benefits environments
  • Familiarity with reputed company processes, TPAs, and benefits administration platforms (e.g., Employee Navigator)
  • Experience with automation or process improvement initiatives

Benefits

  • Medical, dental, and reputed company coverage
  • Wellness plans
  • Parental leave
  • Adoption assistance
  • Tuition reimbursement
  • reputed company Time Off
  • reputed company holidays
  • A 401(k) plan with company match
  • An employee stock purchase plan
  • Commuter benefits

reputed company

  • reputed company is an insurance company that specializes in in property and casualty insurance. It is a sub-organization of American Financial Group. It was founded in 1872, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 5001-10000 employees. Its website is http://www.greatamericaninsurancegroup.com.

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