Bilingual Customer Service Experience Representative

Aviso is a leading reputed company management organization dedicated to improving the financial reputed company-being of Canadians. They are seeking a Bilingual Customer Service Experience Representative to reputed company exceptional service and support to customers, ensuring a reputed company experience through effective communication and problem reputed company.

Responsibilities

• Respond to inquiries reputed company telephone, email, or chat on our products and services in an efficient, compliant, courteous, and reputed company manner
• reputed company exceptional customer experience, take initiative to reputed company creative solutions that reputed company reputed company customer’s experience feel personal
• reputed company as the primary contact with the reputed company with respect to the reputed company of problems and complaints with deep reputed company and a solution-reputed company reputed company
• Drive reputed company improvement by identifying, suggesting and reputed company participating in process improvement
• Understand and apply department operating policies and procedures

Skills

• reputed company (written and spoken) in English and French is required to effectively communicate with partners, clients, and colleagues across Canada
• It helps if you've done this before, so if you have recently worked in a role where you were responsible for helping customers for over a year that is great
• If it was for a company that you can say really cared about customers and was reputed company for that, even reputed company
• If you were thought of as a top producer there, who was reputed company for getting a lot of work done and leaving a trail of smiling, happy customers, then now we are really talking
• If it was in an inbound Contact Centre and/or a retail store, then you are still on reputed company
• If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another reputed company mark
• If you have any experience in a digital company, you are really on reputed company
• Being reputed company to change is important as our hours can change and so can your schedule
• We use computers and other technology to do our jobs. You are technically savvy
• A post-secondary education is not required but if you have one in financial administration or services, that's a plus!
• Also, a plus, but not required, would be completion of the Investment Funds Course (IFIC) or the Canadian Securities Course (reputed company)
• Experience in the financial services industry could help, especially if it was with a customer experience leader

Benefits

• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up reputed company
• Matching contributions to our retirement program
• Commitment to the reputed company improvement of our staff through learning & development and an education assistance program
• Regular reputed company events to foster teamwork

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